If you have seen the demo of the Innovation Suite and compare it to the Workflow capability and JavaScript that SN uses Remedy can compete directly with SN for development. The SN ITSM applications are still not as mature as the BMC ITSM applications, especially Problem and Change. The SN CMDB is a normalized data structure that Remedy 9.X is closer to.
The problem is BMC it to late to the rodeo and SN has to large of a footprint. I have worked with SN developers for that last 3 years. -----Original Message----- From: Joe D'Souza <jdso...@shyle.net> To: arslist <arslist@ARSLIST.ORG> Sent: Wed, Aug 16, 2017 4:27 pm Subject: Re: ARS Wikipedia page ** Having learnt some development in the SNOWplatform, I agree, that the ARS has much more richer development and moreimportantly customization capabilities when compared to SNOW. The downslide canmostly therefore be attributed to BMC not acknowledging the power in its ownhands with a development tool like the ARS and focusing only on its ITSMofferings. I wish I could say it is never too late to turn around but it justmay be too late to do that now having lost as much of its customers to SNOW asit already has.. Joe From: Action RequestSystem discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Monday, August 14, 201712:45 PM To: arslist@ARSLIST.ORG Subject: Re: ARS Wikipedia page ** I think we can probablyassume this is just inline with the decision way back when to not market theARSystem by itself. Greatest mistake theyever made (IMHO). BMC has turned Remedy ITSM into bloat ware. Oneof the many reasons so many organizations are making the jump to SNow. I still say ARSystem is the superior platform. On Mon, Aug 14, 2017 at 12:27 PM, Jason Miller <jason.mil...@gmail.com>wrote: ** I noticed the edit said they were done by a profile that indicated itwas a BMC employee but I figured that was fake info. WOW! Let's see where thewild ride takes us now... Of course we will probably be left to speculate and come up with ourown theories for the foreseeable future; which is always fun. On Mon, Aug 14, 2017 at 11:19 AM, LJ LongWing <lj.longw...@gmail.com>wrote: ** Interesting....I just contacted someone internal to BMC and he is theperson that made the edits, per instructions of someone at BMC....apparentlypart of a 'revamp' effort....I guess we'll need to see what ends up coming outof it..... On Mon, Aug 14, 2017 at 10:10 AM, Warren R. Baltimore II <warrenbaltim...@gmail.com>wrote: ** It's a BMC employee making the edits.... On Mon, Aug 14, 2017 at 12:03 PM, LJ LongWing <lj.longw...@gmail.com>wrote: ** Don't you just love wiki's...able to be edited by anyone... On Mon, Aug 14, 2017 at 9:15 AM, Jason Miller <jason.mil...@gmail.com>wrote: ** Either Wikipedia knows something we don't, that AR System is no longerbeing sold, or this is a reflection of BMC's "Remedy is only a means toITSM" approach for many years. I guess there is one other option, the ARSarticle was submitted for deletion by a SNOW employee. https://en.wikipedia.org/wiki/BMC_Remedy_Action_Request_System Jason _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
