All,
I am trying to get the Remedy installer to connect with the DB to install
the application.

SQLPlus
As a preliminary test I tested the connection using SQLPlus from the Remedy
server.
Without appending the pw with @sid the connection failed (ERROR:ORA-12560:
TNS:protocol adapter error)
PW with @sid appended connects successfully

Remedy Installer
In this case I'm only installing the AR Server 8.1.02 files as the DB
(Oracle 11g) is in place.
The issue is that the application installer does a validation check and it
fails.
Without the @sid it validates and performs the installation but then fails
when its time to connect to the DB at the very end of the installation.
Appending the pw @sid the installer validation fails.

Any thoughts on how to connect to the DB (SQLPlus or application installer)
without using the @sid would be greatly appreciated.

Different servers
ping the db server, by name and IP = success
DB is started and open
lsnrctl status = success
tnsping sid = success
Adding server env var ORACLE_SID=sid did not help


Thanks
Pete

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