Steve,
That was the magic bullet that will allow me to complete the task at hand.
I still need to determine why this EV is needed.
Many thanks for the quick response!!!

Best,
Pete

On Mon, Aug 21, 2017 at 7:58 AM, Murnane, Phil <phil.murn...@windward.com>
wrote:

> **
>
> Hi Peter,
>
>
>
> I’m far from an expert here, but in the past I’ve resolved some Oracle
> connection problems by setting the TWO_TASK environment variable.  Some
> notes here: http://www.orafaq.com/wiki/TWO_TASK .  It’s a long shot, but
> couldn’t hurt to try.
>
>
>
> HTH,
>
> --Phil
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Peter Joran
> *Sent:* Sunday, August 20, 2017 2:34 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* DB connection from the AR Server installer
>
>
>
> **
>
> All,
> I am trying to get the Remedy installer to connect with the DB to install
> the application.
>
> SQLPlus
> As a preliminary test I tested the connection using SQLPlus from the
> Remedy server.
> Without appending the pw with @sid the connection failed (ERROR:ORA-12560:
> TNS:protocol adapter error)
> PW with @sid appended connects successfully
>
> Remedy Installer
> In this case I'm only installing the AR Server 8.1.02 files as the DB
> (Oracle 11g) is in place.
> The issue is that the application installer does a validation check and it
> fails.
> Without the @sid it validates and performs the installation but then fails
> when its time to connect to the DB at the very end of the installation.
> Appending the pw @sid the installer validation fails.
>
> Any thoughts on how to connect to the DB (SQLPlus or application
> installer) without using the @sid would be greatly appreciated.
>
> Different servers
> ping the db server, by name and IP = success
>
> DB is started and open
>
> lsnrctl status = success
>
> tnsping sid = success
>
> Adding server env var ORACLE_SID=sid did not help
>
>
>
>
> Thanks
> Pete
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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