Matthew, can you share the BMC case id with me ? email me at *shaikh.salman0...@gmail.com <shaikh.salman0...@gmail.com>*
Regards, Salman On Wed, Nov 1, 2017 at 5:21 PM, Moellmer, Matthew <matthew.moell...@53.com> wrote: > ** > > We are now able to manually authenticate, i.e.. login jsp, but SSO is not > working. Not sure what we are missing. We’ve had a ticket open with BMC for > a while now but just crickets… > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Salman Shaikh > *Sent:* Monday, October 30, 2017 9:05 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: RSSO 9.1.03 > > > > *CAUTION EXTERNAL EMAIL* > > *DO NOT open attachments or click on links from unknown senders or > unexpected emails* > > ** > > what is the error message you are getting while logging in ? turn on rsso > debug level logging to check the exact issue. > > > > refer this doc - > > > > https://docs.bmc.com/docs/rsso91/troubleshooting-authentication-issues- > 662400152.html#Troubleshootingauthenticationi > ssues-LDAPauthenticationissues > > https://docs.bmc.com/docs/rsso91/working-with-logs-662400165.html > > > > Thanks, > > Salman > > > > On Sat, Oct 21, 2017 at 12:55 AM, Moellmer, Matthew < > matthew.moell...@53.com> wrote: > > ** > > Hello all, > > > > We are in process of upgrading to 9.1.03 – We are stuck on RSSO. It is > installed, we have applied and validated all SSL Cert, we have configured > and tested with LDAP in RSSO Admin successfully. However, we are unable to > authenticate into ARS unless we use ARS Bypass and static account. Any have > this issue? > > > > -Matt > > > > This e-mail transmission contains information that is confidential and may > be privileged. > It is intended only for the addressee(s) named above. If you receive this > e-mail in error, > please do not read, copy or disseminate it in any manner. If you are not > the intended > recipient, any disclosure, copying, distribution or use of the contents of > this information > is prohibited. Please reply to the message immediately by informing the > sender that the > message was misdirected. After replying, please erase it from your > computer system. Your > assistance in correcting this error is appreciated. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > *CAUTION EXTERNAL EMAIL* > > *DO NOT open attachments or click on links from unknown senders or > unexpected emails* > > > > This e-mail transmission contains information that is confidential and may > be privileged. > It is intended only for the addressee(s) named above. If you receive this > e-mail in error, > please do not read, copy or disseminate it in any manner. If you are not > the intended > recipient, any disclosure, copying, distribution or use of the contents of > this information > is prohibited. Please reply to the message immediately by informing the > sender that the > message was misdirected. After replying, please erase it from your > computer system. Your > assistance in correcting this error is appreciated. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
