he was saying that SP3 P1 was supposed to have fixed the issue, I haven't
done any research on the subject, but I was just suggesting that it's
possible something related to it was fixed in SP4....:)

On Fri, Dec 8, 2017 at 8:15 AM, Thomas Miskiewicz <tmisk...@gmail.com>
wrote:

> Does the SP4 offer some functionality in this respect or what do you mean
> LJ?
>
> On 8. Dec 2017, at 15:58, LJ LongWing <lj.longw...@gmail.com> wrote:
>
> Todd,
> SP4 was released earlier this week, so you might want to give that a try.
>
> On Fri, Dec 8, 2017 at 7:20 AM, Arner, Todd <tar...@glhec.org> wrote:
>
>> We have a form in Remedy that we upload user access information into on a
>> bi-weekly basis. (There is about 300,000 rows)  Prior to uploading the data
>> to the form,  we delete all of the current records and then upload the new
>> data.  We have been using the Application-Query-Delete-Entry in an
>> escalation Run process to delete the records.  This process worked fine in
>> version 8.1 but has stopped working in version 9.1.3.  I did find an issue
>> related to the Application-Query-Delete-Entry causing a memory leak which
>> causes the deletion to fail.  It was supposed to have been fixed in patch 1
>> but we are still seeing the issue after installing the patch.  Which brings
>> me to my question, is there a better way to delete all the records other
>> than using the Application-Query-Delete-Entry?  As a work around for now
>> we set up a job on the SQL server to truncate the data but I am not sure
>> that is a good work around.  I appreciate any suggestions.
>>
>>
>>
>> Thanks,
>>
>> Todd Arner
>>
>> Great Lakes
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