I’ve had a lot of problems getting the AR System server service on Windows to
restart during installs and upgrades. Check to see if it is running. Sometimes
you can just start it manually and it will continue. Sometimes not.
Otherwise, in order to get our upgrade working from 7.6.04 —> 9.00.01 we have
to stop off at 8.1 first. So I ran that installer, then ran the 9.0 installer.
Why? No idea. BMC recommended it.
> On Dec 16, 2017, at 09:38, Thomas Miskiewicz <tmisk...@gmail.com> wrote:
>
> Hello Listers,
>
> we’re trying to upgrade from 7.6.04 to 9.1.04. After each attempt the
> installer stops in the post upgrade execution (see attachment) and silence
> for >1 hour. No updates in any of the log files Shall we wait, shall we stop.
> No one can tell not even BMC. Awesome job guys!
>
> Last arsystem_install_log.txt entries:
>
> 27366 LOG EVENT {Description=[Skipping execution of SampleAppDEF stage
> group]}
> 27367 (Dec 16 2017 02:34:37.554 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27368 LOG EVENT {Description=[Skipping execution of TwitterDEF stage group]}
> 27369 (Dec 16 2017 02:34:37.554 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27370 LOG EVENT {Description=[Skipping execution of ServerAdmin stage
> group]}
> 27371 (Dec 16 2017 02:34:37.554 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27372 LOG EVENT {Description=[Skipping execution of ConfigCheck Plugin def
> stage group]}
> 27373 (Dec 16 2017 02:34:37.554 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27374 LOG EVENT {Description=[Skipping execution of WaitForRecache1 stage
> group]}
> 27375 (Dec 16 2017 02:34:37.554 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27376 LOG EVENT {Description=[Skipping execution of ImportSchemasDATA stage
> group]}
> 27377 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27378 LOG EVENT {Description=[Skipping execution of TwitterDATA stage
> group]}
> 27379 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27380 LOG EVENT {Description=[Skipping execution of Flashboard Import stage
> group]}
> 27381 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27382 LOG EVENT {Description=[Skipping execution of ReportLocaleEscalations
> stage group]}
> 27383 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27384 LOG EVENT {Description=[Skipping execution of
> RemoveActiveLinksNotRequiredFrom71 stage group]}
> 27385 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27386 LOG EVENT {Description=[Skipping execution of ARFeatureChangeState
> stage group]}
> 27387 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27388 LOG EVENT {Description=[Skipping execution of ARChangeSampleState
> stage group]}
> 27389 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27390 LOG EVENT {Description=[Skipping execution of RegisterARServer stage
> group]}
> 27391 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer,
> 27392 LOG EVENT {Description=[Skipping execution of PublishingReports stage
> group]}
> 27393 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.StageGroup,
> 27394 LOG EVENT {Description=[Executing stage group [name=set
> AttachmentExceptionList,filters=[com.bmc.smbu.install.common.rule.engine.InstallMode@16ce8d58],stages=[[level=set
> AttachmentExceptionList,commands=[[a
> rguments=[subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk,logName=ARServer-RIK_PostInstall,file=null,guid=null,mode=null,componentMask=null,propertyName=null,propertyStatus=null,serverInfoParamet
> er=401,serverInfoValue=AR System Publish Report(90104), AR System
> Resource Definitions(41103), UDM:Import(46093), UDM:ImportProcessor(46093),
> Data Visualization Definition(41054), Data Visualization Module(41 006),
> Data Visualization System Files(41024), Report(2000012), Report
> Definition(2010012), AR System Administration: Server Information(16356), AR
> System Administration: Server Information:Save Attachment(163 62), AR
> System User Central File(20020), Visualizer Module Images(42083), Visualizer
> Module Registration(42004), AR System Administration: Add Or Remove
> Licenses(15437), AR System License: Save Produse Attach ment(16362), AR
> System Licenses(15437), AR System Licenses(15438), AR System Licenses
> Audit(15437), AR System Licenses Audit(15438), AR System Licenses
> Console(15437), AR System Licenses Console(15438), AR Sy stem Message
> Catalog(158), SHARE:Application_Interface(7009), AR System Version Control:
> Object Modification Log(2828), RDA:DeploymentPackageDetails(301766400),
> RDA:Deployment Management Console(304246320), A R System Single Point
> Deployment Payload
> (49105),isNoNewLogOptionUsed=true,isOutputToConsoleOptionUsed=false,isNoOutputToConsoleOptionUsed=true,isBypassOnOptionUsed=false,isBypassOffOptionUsed=false],exitCode
> Interpreter=STANDARD,note=null]]]]]]}
> 27395 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Stage,
> 27396 LOG EVENT {Description=[Executing stage [level=set
> AttachmentExceptionList,commands=[[arguments=[subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk,logName=ARServer-RIK_PostInstall,file=null,guid=
>
> null,mode=null,componentMask=null,propertyName=null,propertyStatus=null,serverInfoParameter=401,serverInfoValue=AR
> System Publish Report(90104), AR System Resource Definitions(41103),
> UDM:Import(46093), UDM:I mportProcessor(46093), Data Visualization
> Definition(41054), Data Visualization Module(41006), Data Visualization
> System Files(41024), Report(2000012), Report Definition(2010012), AR System
> Administration: Se rver Information(16356), AR System Administration:
> Server Information:Save Attachment(16362), AR System User Central
> File(20020), Visualizer Module Images(42083), Visualizer Module
> Registration(42004), AR Sys tem Administration: Add Or Remove
> Licenses(15437), AR System License: Save Produse Attachment(16362), AR System
> Licenses(15437), AR System Licenses(15438), AR System Licenses Audit(15437),
> AR System Licenses Audit(15438), AR System Licenses Console(15437), AR
> System Licenses Console(15438), AR System Message Catalog(158),
> SHARE:Application_Interface(7009), AR System Version Control: Object
> Modification Log(2828), RDA:DeploymentPackageDetails(301766400),
> RDA:Deployment Management Console(304246320), AR System Single Point
> Deployment Payload
> (49105),isNoNewLogOptionUsed=true,isOutputToConsoleOptionUsed=false,isNoOutput
>
> ToConsoleOptionUsed=true,isBypassOnOptionUsed=false,isBypassOffOptionUsed=false],exitCodeInterpreter=STANDARD,note=null]]]]}
> 27397 (Dec 16 2017 02:34:37.555 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.rik.RikCommand,
> 27398 LOG EVENT {Description=[Executing],Detail=[RIK command]}
> 27399 (Dec 16 2017 02:34:37.556 PM
> +0100),INFO,com.bmc.smbu.install.common.rule.engine.rik.RIKUtilJava,
> 27400 LOG EVENT {Description=[Executing RIKJ command = SET_SERVER_INFO -C
> true -G 14400 -l /appexec/bmc/ar/arsprodapp31spk -L true -n
> ARServer-RIK_PostInstall -N 7200 -o 401 -t 1100 -u ize0578 -v AR System
> Publis h Report(90104), AR System Resource Definitions(41103),
> UDM:Import(46093), UDM:ImportProcessor(46093), Data Visualization
> Definition(41054), Data Visualization Module(41006), Data Visualization
> System Files(4 1024), Report(2000012), Report Definition(2010012), AR
> System Administration: Server Information(16356), AR System Administration:
> Server Information:Save Attachment(16362), AR System User Central File(20020)
> , Visualizer Module Images(42083), Visualizer Module
> Registration(42004), AR System Administration: Add Or Remove Licenses(15437),
> AR System License: Save Produse Attachment(16362), AR System Licenses(15437),
> AR System Licenses(15438), AR System Licenses Audit(15437), AR System
> Licenses Audit(15438), AR System Licenses Console(15437), AR System Licenses
> Console(15438), AR System Message Catalog(158), SHARE:Applic
> ation_Interface(7009), AR System Version Control: Object Modification
> Log(2828), RDA:DeploymentPackageDetails(301766400), RDA:Deployment Management
> Console(304246320), AR System Single Point Deployment Payloa d (49105)
> -x arsprodapp31 -X 21600 ]}
>
>
>
> Thomas
>
> <9_1_04_Post_Upgrade.jpg>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
--
ARSList mailing list
ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist
