We used 1.8 u121 - I don’t think it’s a Java Problem. > On 18. Dec 2017, at 16:35, LJ LongWing <lj.longw...@gmail.com> wrote: > > Any version of 1.8 above update 45 I think it was....the compatibility matrix > states the actual version....but you will want to stay in 1.8. > > On Mon, Dec 18, 2017 at 8:24 AM, Kevin M Candelaria <ke...@temple.edu > <mailto:ke...@temple.edu>> wrote: > Any Java version recommended for 9.1.04? > > I am using 8u45 > > > > From: ARSList <arslist-boun...@arslist.org > <mailto:arslist-boun...@arslist.org>> on behalf of Kevin M Candelaria > <ke...@temple.edu <mailto:ke...@temple.edu>> > Sent: Sunday, December 17, 2017 7:20 PM > To: ARSList > Subject: Re: 9.1.04 Upgrade freezes without error > > This sender failed our fraud detection checks and may not be who they appear > to be. Learn about spoofing <http://aka.ms/LearnAboutSpoofing> Feedback > <http://aka.ms/SafetyTipsFeedback> > > You guys aren't alone. I'm doing a 9.100 to 9.104. I have had to install > itsm, SRM and slm 2x. First time the installer just quits with no logs or > errors. The midtier keeps crashing for no reason on me and my. Midtier > objects menu is saying things like remedy rule engine is a hidden object so > email engine is running but not working. I'll address all that once > everything is finally installed and upgraded. > > > Sent from my Verizon, Samsung Galaxy smartphone > > > -------- Original message -------- > From: Scott Philben <sphil...@mac.com <mailto:sphil...@mac.com>> > Date: 12/17/17 12:37 PM (GMT-05:00) > To: ARSList <arslist@arslist.org <mailto:arslist@arslist.org>> > Cc: "Viswanathan, Murali" <murali_viswanat...@bmc.com > <mailto:murali_viswanat...@bmc.com>> > Subject: Re: 9.1.04 Upgrade freezes without error > > I’ve had a lot of problems getting the AR System server service on Windows to > restart during installs and upgrades. Check to see if it is running. > Sometimes you can just start it manually and it will continue. Sometimes not. > > Otherwise, in order to get our upgrade working from 7.6.04 —> 9.00.01 we have > to stop off at 8.1 first. So I ran that installer, then ran the 9.0 > installer. Why? No idea. BMC recommended it. > >> On Dec 16, 2017, at 09:38, Thomas Miskiewicz <tmisk...@gmail.com >> <mailto:tmisk...@gmail.com>> wrote: >> >> Hello Listers, >> >> we’re trying to upgrade from 7.6.04 to 9.1.04. After each attempt the >> installer stops in the post upgrade execution (see attachment) and silence >> for >1 hour. No updates in any of the log files Shall we wait, shall we >> stop. No one can tell not even BMC. Awesome job guys! >> >> Last arsystem_install_log.txt entries: >> >> 27366 LOG EVENT {Description=[Skipping execution of SampleAppDEF stage >> group]} >> 27367 (Dec 16 2017 02:34:37.554 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27368 LOG EVENT {Description=[Skipping execution of TwitterDEF stage >> group]} >> 27369 (Dec 16 2017 02:34:37.554 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27370 LOG EVENT {Description=[Skipping execution of ServerAdmin stage >> group]} >> 27371 (Dec 16 2017 02:34:37.554 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27372 LOG EVENT {Description=[Skipping execution of ConfigCheck Plugin def >> stage group]} >> 27373 (Dec 16 2017 02:34:37.554 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27374 LOG EVENT {Description=[Skipping execution of WaitForRecache1 stage >> group]} >> 27375 (Dec 16 2017 02:34:37.554 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27376 LOG EVENT {Description=[Skipping execution of ImportSchemasDATA >> stage group]} >> 27377 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27378 LOG EVENT {Description=[Skipping execution of TwitterDATA stage >> group]} >> 27379 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27380 LOG EVENT {Description=[Skipping execution of Flashboard Import >> stage group]} >> 27381 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27382 LOG EVENT {Description=[Skipping execution of >> ReportLocaleEscalations stage group]} >> 27383 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27384 LOG EVENT {Description=[Skipping execution of >> RemoveActiveLinksNotRequiredFrom71 stage group]} >> 27385 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27386 LOG EVENT {Description=[Skipping execution of ARFeatureChangeState >> stage group]} >> 27387 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27388 LOG EVENT {Description=[Skipping execution of ARChangeSampleState >> stage group]} >> 27389 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27390 LOG EVENT {Description=[Skipping execution of RegisterARServer stage >> group]} >> 27391 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Installer, >> 27392 LOG EVENT {Description=[Skipping execution of PublishingReports >> stage group]} >> 27393 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.StageGroup, >> 27394 LOG EVENT {Description=[Executing stage group [name=set >> AttachmentExceptionList,filters=[com.bmc.smbu.install.common.rule.engine.InstallMode@16ce8d58],stages=[[level=set >> AttachmentExceptionList,commands=[[a >> rguments=[subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk,logName=ARServer-RIK_PostInstall,file=null,guid=null,mode=null,componentMask=null,propertyName=null,propertyStatus=null,serverInfoParamet >> er=401,serverInfoValue=AR System Publish Report(90104), AR System >> Resource Definitions(41103), UDM:Import(46093), UDM:ImportProcessor(46093), >> Data Visualization Definition(41054), Data Visualization Module(41 >> 006), Data Visualization System Files(41024), Report(2000012), Report >> Definition(2010012), AR System Administration: Server Information(16356), AR >> System Administration: Server Information:Save Attachment(163 62), AR >> System User Central File(20020), Visualizer Module Images(42083), Visualizer >> Module Registration(42004), AR System Administration: Add Or Remove >> Licenses(15437), AR System License: Save Produse Attach ment(16362), AR >> System Licenses(15437), AR System Licenses(15438), AR System Licenses >> Audit(15437), AR System Licenses Audit(15438), AR System Licenses >> Console(15437), AR System Licenses Console(15438), AR Sy stem Message >> Catalog(158), SHARE:Application_Interface(7009), AR System Version Control: >> Object Modification Log(2828), RDA:DeploymentPackageDetails(301766400), >> RDA:Deployment Management Console(304246320), A R System Single Point >> Deployment Payload >> (49105),isNoNewLogOptionUsed=true,isOutputToConsoleOptionUsed=false,isNoOutputToConsoleOptionUsed=true,isBypassOnOptionUsed=false,isBypassOffOptionUsed=false],exitCode >> Interpreter=STANDARD,note=null]]]]]]} >> 27395 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.Stage, >> 27396 LOG EVENT {Description=[Executing stage [level=set >> AttachmentExceptionList,commands=[[arguments=[subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk,logName=ARServer-RIK_PostInstall,file=null,guid= >> >> null,mode=null,componentMask=null,propertyName=null,propertyStatus=null,serverInfoParameter=401,serverInfoValue=AR >> System Publish Report(90104), AR System Resource Definitions(41103), >> UDM:Import(46093), UDM:I mportProcessor(46093), Data Visualization >> Definition(41054), Data Visualization Module(41006), Data Visualization >> System Files(41024), Report(2000012), Report Definition(2010012), AR System >> Administration: Se rver Information(16356), AR System Administration: >> Server Information:Save Attachment(16362), AR System User Central >> File(20020), Visualizer Module Images(42083), Visualizer Module >> Registration(42004), AR Sys tem Administration: Add Or Remove >> Licenses(15437), AR System License: Save Produse Attachment(16362), AR >> System Licenses(15437), AR System Licenses(15438), AR System Licenses >> Audit(15437), AR System Licenses Audit(15438), AR System Licenses >> Console(15437), AR System Licenses Console(15438), AR System Message >> Catalog(158), SHARE:Application_Interface(7009), AR System Version Control: >> Object Modification Log(2828), >> RDA:DeploymentPackageDetails(301766400), RDA:Deployment Management >> Console(304246320), AR System Single Point Deployment Payload >> (49105),isNoNewLogOptionUsed=true,isOutputToConsoleOptionUsed=false,isNoOutput >> >> ToConsoleOptionUsed=true,isBypassOnOptionUsed=false,isBypassOffOptionUsed=false],exitCodeInterpreter=STANDARD,note=null]]]]} >> 27397 (Dec 16 2017 02:34:37.555 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.rik.RikCommand, >> 27398 LOG EVENT {Description=[Executing],Detail=[RIK command]} >> 27399 (Dec 16 2017 02:34:37.556 PM >> +0100),INFO,com.bmc.smbu.install.common.rule.engine.rik.RIKUtilJava, >> 27400 LOG EVENT {Description=[Executing RIKJ command = SET_SERVER_INFO -C >> true -G 14400 -l /appexec/bmc/ar/arsprodapp31spk -L true -n >> ARServer-RIK_PostInstall -N 7200 -o 401 -t 1100 -u ize0578 -v AR System >> Publis h Report(90104), AR System Resource Definitions(41103), >> UDM:Import(46093), UDM:ImportProcessor(46093), Data Visualization >> Definition(41054), Data Visualization Module(41006), Data Visualization >> System Files(4 1024), Report(2000012), Report Definition(2010012), AR >> System Administration: Server Information(16356), AR System Administration: >> Server Information:Save Attachment(16362), AR System User Central >> File(20020) , Visualizer Module Images(42083), Visualizer Module >> Registration(42004), AR System Administration: Add Or Remove >> Licenses(15437), AR System License: Save Produse Attachment(16362), AR >> System Licenses(15437), AR System Licenses(15438), AR System Licenses >> Audit(15437), AR System Licenses Audit(15438), AR System Licenses >> Console(15437), AR System Licenses Console(15438), AR System Message >> Catalog(158), SHARE:Applic ation_Interface(7009), AR System Version >> Control: Object Modification Log(2828), >> RDA:DeploymentPackageDetails(301766400), RDA:Deployment Management >> Console(304246320), AR System Single Point Deployment Payloa d (49105) >> -x arsprodapp31 -X 21600 ]} >> >> >> >> Thomas >> >> <9_1_04_Post_Upgrade.jpg> >> -- >> ARSList mailing list >> ARSList@arslist.org <mailto:ARSList@arslist.org> >> https://mailman.rrr.se/cgi/listinfo/arslist >> <https://mailman.rrr.se/cgi/listinfo/arslist> > > > -- > ARSList mailing list > ARSList@arslist.org <mailto:ARSList@arslist.org> > https://mailman.rrr.se/cgi/listinfo/arslist > <https://mailman.rrr.se/cgi/listinfo/arslist> > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist
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