Hi there,
we’ve been trying to upgrade form 7.6.04 SP5 to 9.1.04 or at least 9.1.03. And
guess what. Yep, it doesn’t work!
We’ve been waiting for the BMC Support and Engineering 2 months now. They just
don’t know what their product doesn’t work. Epic!
They left me with no choice but to play hard ball and ask ARSLIST! LOL
LOG EVENT {Description=[Failed to execute pingARServerWhileStarting]} (Mar 05
2018 12:41:02.824 PM
+0100),SEVERE,com.bmc.smbu.install.common.rule.engine.ar.state.change.UnixArStateChangeStrategy,
LOG EVENT {Description=[Failed to start service arsschul],Detail=[Could not
start AR Server in timely manner]} (Mar 05 2018 12:41:02.824 PM
+0100),SEVERE,com.bmc.install.task.InstallationStateHelper,
LOG EVENT {Description=[AR System Server failed],Detail=[featureARServer]}
(Mar 05 2018 12:41:02.825 PM
+0100),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerStartRuleEngineInstallerExecutorTask,
LOG EVENT
{Description=[[wait=2400000,exitCodeInterpreter=STANDARD]],Detail=[java.lang.Exception:
Could not start AR Server in timely manner]} (Mar 05 2018 12:41:02.826 PM
+0100),SEVERE,com.bmc.install.task.InstallationStateHelper,
LOG EVENT {Description=[AR System Server failed],Detail=[featureARServer]}
Any idea what is to do?
Thomas
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