Charles,

 

I have already done this in the past, so I am unsure what could be the
issue.  As Fred pointed out earlier, if the FieldIDs match, permissions are
correct, the Active Link is attached to all the necessary forms, there
should not be an issue.  I would ensure that the database name and label
match on all the menu items as well, of course.  That could be causing it to
stick.

 

Good luck,

 

Matt R.

 

  _____  

From: Charles Stoddard [mailto:[EMAIL PROTECTED] 
Sent: Friday, January 05, 2007 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Vertical Navigation Bars and Active Links

 

** Matt,

Thanks for pointing me in the right direction there.  Well, I fired up
archgid, and unfortunately the menu items do already share the same field
ID's.  So, unless anyone else has an idea, it looks like you cannot share
workflow between navigation bars. 

thanks for the ideas.

Charles

On 1/5/07, Matt Reinfeldt <[EMAIL PROTECTED]> wrote: 

** 

Charles,

 

You *should* be able to place a copy of archgid.exe in your /ar system/admin
directory and have all the .dll files you need, I believe.

 

That's a starting place, anyway!

 

Matt

 

  _____  

From: Charles Stoddard [mailto:[EMAIL PROTECTED] 
Sent: Friday, January 05, 2007 2:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Vertical Navigation Bars and Active Links

 

** Fred, 



I'm going to try archgid, but it appears that they're missing something for
the 7.01 release.  I tried downloading the windows version (52K) and it only
has the archgid.exe, not the supporting DLL's.  The linux version is much
bigger but it doesn't appear to be a valid file.  I can't unzip it, untar
it, or anything else.  

I'm not sure if it will let us do that with the items within the nav bar,
but if I can get archgid running, I'll give it a shot.

Thanks again,
Charles

On 1/5/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:

** 

You could try pulling down the archgid program from the Community Downloads
and change the button ID(s) to be the same).

 

I'm still on 6.3 so I don't know the Nav Bar off hand, but usually you can
change the FieldID before the save.  Remedy may auto generate one but you
should be able to go to the database tab of the item and set the ID before
saving the form.

 

Fred

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Charles Stoddard
Sent: Friday, January 05, 2007 1:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Vertical Navigation Bars and Active Links

** Fred and Rick,



Thanks for the replies.  We copied the nav bar from one form to the other,
and I verified that they did get the same field ID.  It doesn't appear that
you can set a field ID for the individual menu items in the nav bar though.
It looks like we may be stuck using one active link per nav bar menu item. 

thanks,
Charles 

On 1/5/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote: 

** 

You have to have the Field IDs of the buttons be the same on each form for
shared workflow to work.

 

Say you have 4 forms and want an Active link to fire on the "Add Incident"
button.  On each of the forms the FieldID of the "Add Incident" button must
be the same.  You can then create an Active Link and attach it to all 4
forms telling it to fire on the "Add Incident" button.

 

Personally I always try to set the FieldIDs myself instead of letting the
system create them for me.

 

Fred

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Charles Stoddard
Sent: Friday, January 05, 2007 1:39 PM
To: arslist@ARSLIST.ORG
Subject: Vertical Navigation Bars and Active Links

** Hello, 



Our Environment is:

AR 7.01 on Suse9 Linux
Oracle 10g Database

Is there any way that you can have an Active Link fire on multiple
Navigation Bars on different forms?  We've got a couple of different
consoles that all have an Add Incident Nave Bar item.  Rather than creating
an active link for each of the Nav bars, we'd like to use the same one, but
we can't seem to get it to work.  When creating the active link, we can tell
it to fire on button click (the name of the menu item appears in the list),
or on menu choice, but it doesn't work.  If we go into the Nav bar
properties, we can assign it to the first item, but when we go to assign it
to the second item it moves it and doesn't let us have it assigned to more
than one Nav bar. 

Are we just missing something, or are we out of luck on trying to keep the
number of Active links down?

Thanks,
Charles
 

 

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