We are exploring possibility of running two versions of ARS (5.1 and 7.0.01) instances and ITSM applications (4.0 and 7.0.02) on the same UNIX box.
Old System: ARS 5.1 Help Desk 4.0 (customized) Change 4.0 (customized) Database: Oracle 9.2 instance on another UNIX server New System: ARS: 7.0.01 CMDB 2.0.01 Service Desk 7.0.02 Change 7.0.02 Asset 7.0.02 Database: Oracle 10gR2 instance will be on another UNIX server Server OS: Solaris 9 We want to install and run the new system on the same box (Solaris 9) as the old system. We will keep the two systems running concurrently for a while (i.e., a few months). The old system will be configured not to allow any new ticket to be created. Users can only update and close non-closed tickets in the old system. Eventually the old system will be shut down. Does anyone see any potential problem with this setting? Any suggestion is appreciated. Thanks, Eric _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
