Its been a while since I had this issue (although it was MT 6.3), and depending on what you are doing, this may or may not apply. An example probably describes the issue best:
FormA opens Dialog Box B. Dialog Box B has a Results field which is an enumerated field (0="OK", 1="Cancel"). On Commit and Close of the Dialog box, the Results field is returned to a zTemp character field on FormA. In the user tool, the integer value for the Results field is set in zTemp, e.g 0 or 1. On the Mid-Tier, the character alias is returned, e.g. "OK" or "Cancel". Either that or it was the other way around. Anyway, one returned the number, the other returned the char. The point being, if you then used the zTemp field in an ActiveLink Run-If, it'll work in the client, but not the web. Which is your symptom. I'm not sure if they ever fixed that, but it might give you something to look at. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Karthick_Selvaraj" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 01/16/2007 02:34 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Work Flow not working in Mid-tier Joe, actually I have a form which drives the impact, urgency and priority in Help desk form. There is set of questioners which drives those impact, urgency and proirity.Highest of any values should decide the above fields. so if a user selects the questioner suppose field A with value 0 , if this is the case I am setting a value in temp field and then using MAX function to find out the maximum value for each questions. Suppose in this case if MAX values is 40 , then I am setting a impact field as Critical. So I am only using MAX function and all other AL's are just simple set field. I took a log in Mid Tier and found out that the AL which has MAX function didn't fire. I raised a ticket with remedy and they are working on it :) Thanks for suggestion...I appreciate it...let me know if you faced a similar situation... ________________________________ From: Action Request System discussion list(ARSList) on behalf of Joe DeSouza Sent: Tue 1/16/2007 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: Work Flow not working in Mid-tier ** I once had a problem with the REPLACE function of Set fields that worked a little differently on the Client tool than it did in the Mid-Tier.. Are you using this function in particular or any other function in your set field operation? If so this must be resulting in a different output on the Mid-Tier than it is in the client tool as a result of which some of your Mid-Tier actions might be failing... Cheers and I hope that helps.. Do write back with a little more information on the other actions as to what exactly they are doing, and what functions they might be using during the set field action... Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: Karthick_Selvaraj <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, January 16, 2007 2:27:14 PM Subject: Re: Work Flow not working in Mid-tier The other AL's are just setting the fields in the same form.It runs well till that AL which has MAX function.What is annoying me is , all these workflow are working fine in user tool. ________________________________ From: Action Request System discussion list(ARSList) on behalf of Joe DeSouza Sent: Tue 1/16/2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: Work Flow not working in Mid-tier ** To the best of my knowledge the MAX function works on the Mid-Tier with no known problems.. What does not work are run processes on clients if they are not java processes, macros,.. What are the other actions that you have in these AL's that do not work?? Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: Sugavanam K K <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, January 16, 2007 11:17:23 AM Subject: Work Flow not working in Mid-tier ** Hi, I have created a worflow with some active links.It is working fine in user tool but not in mid tier.I have created a active link which is using MAX function.I guess this might be causing the problem. Any suggestion will help. Thanks karthick __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! 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