If this is a one time report you can do a search on the tickets that your looking for and then use Excel to count and sort your information. If this report is going to be a standard report I wouls look at Crystal Reports.
John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 "Mosco, John D." <[EMAIL PROTECTED] MY.MIL> To Sent by: "Action arslist@ARSLIST.ORG Request System cc discussion list(ARSList)" Subject <[EMAIL PROTECTED] Reports ORG> 01/18/2007 08:13 AM Please respond to [EMAIL PROTECTED] RG ** All, I am trying to create a report showing count of all open tickets sorted by Group\Technician\Status, is there any guide out there than can help with general reporting ? Thanks, John __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"