As to why this might (w/o really wanting it to) happen ... I think especially at larger international environments, also with people connecting to different Remedy systems from different providers within the same company, it can happen that there some users still have old clients ... *shrugs* It then may not be that easy to update all clients for sure, also limiting access by API version might be difficult as well (perhaps the "old" client is needed for a different system, or that Admin might shoot you in the leg if you break that client of this user who had that installed). SMS may not be available everywhere as well. Also with that user Joe in Bangalore or Hong Kong with his notebook, who connects to Remedy once each second month and just does not care about updating :-) Suppose as long as it does not "break" anything, it would be ok (if it would, then perhaps you need to limit the connectable version after all). "Why" ... it just happens :-) Cheers, Robert
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dave Barber Sent: Tuesday, January 23, 2007 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: 5.x User Client Against 7.x AR Server ** Biggest question would be "why would you want to use a 5.x client against a 7.x server?". I can sorta understand using a later client (at my last place we had a good few people using the 6.3 client against our 5.1.1 server, as it handled search results considerably better), but not the other way round. Regards Dave On 22/01/07, Kyle Whitley <[EMAIL PROTECTED]> wrote: Anyone know if the 5.x user client will work against a 7.x AR Server? I know it wouldn't be officially supported. Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
