The host ID?  It is the primary AD server...

 

Yeah, originally I thought it could be replication, but sometimes it
will be a whole day where they can't log on.  I know it isn't taking
that long for the new password to replicate...at least I hope not!!

 

Thanks,

Lisa

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Thursday, January 25, 2007 9:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Login problems using AREA LDAP Authentication

 

** 

Is this your primary or the seconday / redundant system.. .. 

There is a replication delay.. I did not think it was that bad.. but it
is possible ?

 

On 1/25/07, Estrella, Lisa <[EMAIL PROTECTED]> wrote: 

** 

Hi,

 

I'm using the following:

 

Host name:  hqdc1.ad.navteq.com <http://hqdc1.ad.navteq.com/> 

User base:  DC=ad,DC=navteq,DC=com

User Search:  samaccountname=$\USER$

 

I haven't noticed any problems like you are describing...it's just some
people aren't able to log into remedy after changing their password.  I
have had them try to use their old password and that doesn't work
either.  That is why I initially had the helpdesk reset their password
again and then it works.  So, I'm not sure what is going on.  Just to
clarify...it only happens every once in a while and not for everyone.
??? 

 

Thanks,

Lisa

________________________________

From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] On Behalf Of ARSList
Sent: Wednesday, January 24, 2007 3:52 PM
To: arslist@ARSLIST.ORG 
Subject: Re: Login problems using AREA LDAP Authentication

 

What Host name, User Base, and User Search Filter settings?

 

I have noticed AREA (somehow) uses a cached password on our system for
about an hour. I am not sure how this happens though.  It seems pretty
weird. If I change my LDAP password, I can still use my old password for
around an hour, along with the new password. 

 

Be sure your Distinguished Name logon account can see all the OUs below
wherever the users are.

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Estrella, Lisa
Sent: Wednesday, January 24, 2007 11:38 AM
To: arslist@ARSLIST.ORG
Subject: Login problems using AREA LDAP Authentication

 

Good afternoon,

 

Has anyone who is using AREA LDAP authentication experienced the
following problem?  And if so, were you able to fix it? 

 

Sometimes when a user is prompted to change their network password (and
they change it) they are no longer able to log into the midtier.  They
receive the standard authentication error.  If our helpdesk resets the
password for them, then they are able to login just fine.  I know that
sometimes it can take up to 15 minutes to replicate between AD servers,
but I still don't understand why this is happening with some of my users
when they manually change their password. 

 

I just wanted to see if anyone else has experienced this.

 

Thanks,

Lisa

 

ARS 6.3 patch 18

HD 6.0

CM 6.0

SQL

Win Server 2003

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