Here is a few of things I stumbled over that may reduce your frustration
level in using the new support site.

* When you are defining "My Product List", if you first enter a string in
the 'Product Name' field, then the menu only returns items that contain that
string.

* The search is case insensitive.

* "BMC Remedy AR System Server" is for version 7+.

* "Remedy AR System Server" is for version 6.0 and 6.0.3.

--
Joseph Kubasek
Office of Information Technology
The Ohio State University

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