Here is a few of things I stumbled over that may reduce your frustration level in using the new support site.
* When you are defining "My Product List", if you first enter a string in the 'Product Name' field, then the menu only returns items that contain that string. * The search is case insensitive. * "BMC Remedy AR System Server" is for version 7+. * "Remedy AR System Server" is for version 6.0 and 6.0.3. -- Joseph Kubasek Office of Information Technology The Ohio State University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"