Hi, Les:

The BMC Remedy Action Request System 7.0.01 Release Notes have a small
section on the replacement of Servlet Exec with Apache Tomcat.  It
includes about one or two steps that need to be changed during the
installation.

http://documents.bmc.com/supportu/documents/62/36/66236/66236.pdf 

Michelle

PS
I installed 7.0.01 P1 Mid-Tier, however on a Windows 2003 server.  It
was pretty straight forward.  We had to tweak some memory settings after
the installation.  Those settings will be available under Configure
Tomcat.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, February 06, 2007 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Installing Mid-Tier

Hello,
Would anyone out there have a step by step procedure for installing
Mid-Tier for
ARS 7.0.1?

The machine is running AIX
Apache web server

I have never installed Mid-Tier before
I have very little AIX
I have no experience with Apache

When I try to follow the PDF provided by Remedy it refers to
ServletExec, but
actually installs Tomcat. The guide does not specify how to start/stop
Tomcat.
The guide does not specify any environment variables required (I don't
think).
I have tried a couple times with no luck. Every appeard to install fine
without
error, but when I use a windows machine to browse to the specified
configuration
page it won't display, even thogh I know the machines can see each
other.

I am quite lost here and could really use some help. If anyone has done
a
complete install all the way from pre to post I could sure use your
notes.

Thank you

Les Ganton

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