Hence, the confusion. This has to be the correct option, right? Tech Support suggested that we use that option instead of "Upgrade".
So has anyone out there used it, in a single AR Server, remote SQL DB environment, especially during a patch upgrade? Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Friday, February 09, 2007 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 6.3 Upgrade - Shared Access Option You shouldn't use this option with a patch upgrade right? It seems like this should be used if you are installing ARS on shared servers for the first time. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Friday, February 09, 2007 2:56 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 6.3 Upgrade - Shared Access Option Hi Michelle I haven't used this, but I would guess is designed for setting up multiple AR Servers to use a single AR Database. Install the first server as normal, creating the database tables, then install ARS on the second server with this option to install the executables on the second server, without overwriting or upgrading the database from the first install. Does that make sense? David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Friday, February 09, 2007 7:31 PM To: arslist@ARSLIST.ORG Subject: ARS 6.3 Upgrade - Shared Access Option Hi, Y'all: One of the options during the upgrade, besides Upgrade and Overwrite, is Share. This is supposed to preserve data [and related forms according to tech support] and simply install the executables and related files. 1. Does this work as suggested? 2. ...and newbie question of today, what exactly does "enables shared access" mean? We are not using Server groups. Share-Preserves data, installs server executables and related files, and enables shared access to the AR System database. Configure shared servers to belong to the same server group. Thanks, Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
