Thanks, Jarl: That helps a lot.
Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Saturday, February 10, 2007 12:59 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 6.3 Upgrade - Shared Access Option I´m always doing the share-option when installing a patch. Not seeing any issues with this on 6 and 6.3 servers. -- Jarl On 2/9/07, Lucero, Michelle - IST contractor <[EMAIL PROTECTED]> wrote: > Hence, the confusion. This has to be the correct option, right? Tech > Support suggested that we use that option instead of "Upgrade". > > So has anyone out there used it, in a single AR Server, remote SQL DB > environment, especially during a patch upgrade? > > Michelle > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. > Sent: Friday, February 09, 2007 2:23 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 6.3 Upgrade - Shared Access Option > > You shouldn't use this option with a patch upgrade right? > It seems like this should be used if you are installing ARS on shared > servers for the first time. > > Thanks > Peter Lammey > ESPN MIT Technical Services & Applications Management > 860-766-4761 > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders > Sent: Friday, February 09, 2007 2:56 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 6.3 Upgrade - Shared Access Option > > Hi Michelle > > I haven't used this, but I would guess is designed for setting up > multiple AR Servers to use a single AR Database. Install the first > server as normal, creating the database tables, then install ARS on the > second server with this option to install the executables on the second > server, without overwriting or upgrading the database from the first > install. > > Does that make sense? > > David Sanders > Remedy Solution Architect > Enterprise Service Suite @ Work > ========================== > ARS List Award Winner 2005 > Best 3rd party Remedy Application > > tel +44 1494 468980 > mobile +44 7710 377761 > email [EMAIL PROTECTED] > > web http://www.westoverconsulting.co.uk > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST > contractor > Sent: Friday, February 09, 2007 7:31 PM > To: arslist@ARSLIST.ORG > Subject: ARS 6.3 Upgrade - Shared Access Option > > Hi, Y'all: > > One of the options during the upgrade, besides Upgrade and Overwrite, is > Share. This is supposed to preserve data [and related forms according > to tech support] and simply install the executables and related files. > > 1. Does this work as suggested? > 2. ...and newbie question of today, what exactly does "enables > shared access" mean? > > We are not using Server groups. > > Share-Preserves data, installs server executables and related files, and > enables shared access to the AR System database. Configure shared > servers to belong to the same server group. > > Thanks, > Michelle > > ESM Mission: "To provide the most accurate, timely, and actionable > information to our customers so that they can effectively support the > Mary Kay IST environment". > > ________________________________________________________________________ > ____ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
