There is a configuration parameter in ar.conf that limits the handling
of text values based on size when usin an oracle db:

Db-Max-Text-Size

To quote the "Configuring" guide:
"The maximum size allowed for long character text data in Oracle, SQL
Server, and Sybase databases. For Oracle databases, this value is also
used for memory allocation during the processing of long text data;
therefore, you must use it conservatively. The default for an Oracle
database is 1 MB. For SQL Server and Sybase, the default is
2,147,483,647 bytes. The maximum value allowed for either database is
2,147,483,647 bytes."

If the problems you are experiencing are a result of pl/sql
limitations, consider using workflow to copy the diary field to a zero
length display only character field, then push the do/char field to
the remote char/diary field.  If the limitation is in Remedy,
configure the above mentioned parameter.

Axton Grams

On 2/19/07, jaya munjal <[EMAIL PROTECTED]> wrote:
**
Dear List

I have 2 Forms, Request Form and  a Request History form.

There is a Filter that pushes the data from Request Form to Request History on 
modify when TR.Status = Closed of the Request form.

There is a dairy field that needs to pushed as well. This work flow only pushes 
the current transaction data of the diary field and not complete history to the 
Diary Field on Request History.

To address this issue I have a work flow that calls a small PL/ SQL procedure 
to read the data of the field and update the Request History's Diary Field.

The problem occurs if the data is greater than 4000K.

I would appreciate if any one could let me know, what is the best method to 
implement this.

We are on ARS 6.3 with Oracle 9 i on Solaris 9.

Thanks
Jaya



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