Hello again listers!
I have certain emails going out of ARS with a link attached. The other day I was configuring flashboards and entered a Default Web Path in the admin tool. Now every email goes out with an ARTask attachment AND the full mid-tier URL in the body. Is there a way to attach the ARTask shortcut without appending the URL? (without removing the Default Web Path and breaking flashboards?) Second; I have an escalation that sends an email using an HTML template. When I send it to me the HTML template pulls the necessary field values and all is well. When I change the recipient to an SMTP address (distro group) the HTML template still goes out but none of the data off my form is included. I called BMC support thinking this should be a quick fix (user error) but after 4 hours of "research" they haven't gotten back to me. Any ideas? Thanks again (and again, and again!) -Eli _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
