Have you tried doing an Add/Remove Programs for Office 2003 for that user and selecting Change then the "Reinstall or Repair" option? If that doesn't work (and since other users on the same box work) you could kill that user's profile and create them a new one on that box. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Harbin, Erica M. (MSFC-NNM04AA02C)[SAIC] Sent: Thursday, February 22, 2007 12:47 PM To: arslist@ARSLIST.ORG Subject: Bug with v7.0.1 and Crystal ** We opened ticket with Remedy because a couple of users (3 at this point) are no longer able to use Office 2003 and are getting this error: Microsoft [program] has not been installed for the current user. Please run set up to install the application. In addition, we find that if a different user login to the affected machine, that user is able to access the Office applications. Two of users uninstalled v7.0.1 client and this this started to occur some time after that. The 3rd user is not sure what version he uninstalled (v5.1.2 or v6.3) but he now has the problem and says that he never attempted to uninstall v7.0.1 Has anyone else seen this and has a fix for Office 2003? We have found and Remedy has said that the only resolution is to rebuild the user's box. thanks Erica _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
