David, Can you provide more information on this? What version of email engine? What is the source of the issue. I am unable to get any good results based upon what you have below, and the Support KB search seems to be working for me ok. Thanks, Bruce
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Monday, February 26, 2007 12:40 PM To: arslist@ARSLIST.ORG Subject: SW00230954 ** I'm attempting to retrieve information concerning Bug SW00230954 which was fixed in Patch 16 for the Email Engine. Like many others I can't use the Knowledgebase on the Support website I either get a Caught Exception error when I try the search or it loops back to the Support Central web page. The solution references a property called com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress Anyone have any info concerning this property? Thanks, Dave Dave Shellman Phone: (717) 810-3687 Fax: (717) 810-2124 email: [EMAIL PROTECTED] tyco/Electronics A tyco International LTD Company MS 161-043 PO Box 3608 Harrisburg, PA 17105-3607 __20060125_______________________This posting was submitted with HTML in it___ ##################################################################################### The information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information. It is intended only for the use of the person(s) named above. If the reader of this message is not the intended recipient, or has received this message in error, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient or have received this message in error, please notify the sender via e-mail and promptly delete the original message. ##################################################################################### _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
