We used the following command when installing ARS patch 020 via the
installer on our AIX server. It worked great:
 
./ar_install -noschemas
 
We had a smooth, successful patch install without messing up permissions
or anything else on the User and Group forms. I don't know if there is a
comparable function for Windows servers.

Jenni Wacholz 
480-445-2517 
Remedy Administrator 
Coventry Health Care 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Monday, February 26, 2007 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: DSTC Bug ARS 6.0.3 Patch 20 and Application-Bus-Time-Diff
Built-In Function


** 
Derek:
 
Thank you so much for reminding me to look at one more thing.  Yep,
permissions are stripped on our User/Group forms as well.  We also used
the installer.
 
Like, I mentioned in another post we received conflicting information on
what the "upgrade" option is supposed to do.  But, I distinctly remember
upgrading systems in the past that did not strip existing permissions.
Could I be the only one who has this memory?
 
Thanks again for your input.
 
Michelle
DEV 
ARS 6.3 P20 (Windows 2003/SQL Server 2000)
Mid-Tier 7.0.01 Patch 1 (Windows 2003/IIS/Java 1.6/Apache Tomcat 5.50

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Derek Berube
Sent: Saturday, February 24, 2007 9:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: DSTC Bug ARS 6.0.3 Patch 20 and Application-Bus-Time-Diff
Built-In Function


** 
This specific environment is running Oracle 9i Release 2 and Solaris 8.
Everything else seems to check out from a testing purpose.  It's only
the AR System Business Time calculations that are giving us pause.

We upgraded, via the installers from ARS 6.0.1 patch 1414 and the only
problems we had were the User/Group forms were stripped of permissions -
on all six servers that were upgraded.  Aside from that, we didn't
encounter any of the form corruption that has been reported on the list.

Derek

On Feb 23, 2007, at 4:39 PM, Lucero, Michelle - IST contractor wrote:


        ** 
        
        Hi, Derek:
         
        This is very good information.  But, since a few posts have been
flying around about the application-bus-time-diff run process, I was
curious about your environment information.  As you know, there are many
variables that play into this DST thing.  
         
        You already said that your environment was patched, but what is
your environment?  
        Operating System? Database?
         
        Michelle
        __20060125_______________________This posting was submitted with
HTML in it___



________________________________

Download my vCard <http://www.wildstartech.com/people/Berube_Derek.vcf>
Derek Berube <[EMAIL PROTECTED]>        
         Wildstar Technologies, LLC.    
1453 Riverview Run Lane 
Suwanee, Georgia 30024  
(678) 229-1475 - Office
(678) 229-1476 - FAX
(404) 444-5283 - Mobile 
        
Spread Firefox! <http://www.spreadfirefox.com/?q=user/register&r=56074>
http://www.wildstartech.com/    
AOL Instant Messenger <http://www.aim.com>       AIM Handle: BerubeDB   
Google Talk <http://www.jabber.org/>     Jabber: [EMAIL PROTECTED]

MSN Messenger <http://imagine-msn.com/messenger/>        MSN Messenger:
[EMAIL PROTECTED]       
Yahoo! Messenger <http://messenger.yahoo.com/>   Yahoo! Messenger:
derekberube     

__20060125_______________________This posting was submitted with HTML in
it___ __20060125_______________________This posting was submitted with
HTML in it___ 


Email Confidentiality Notice: The information contained in this transmission is 
confidential, proprietary or privileged and may be subject to protection under 
the law, including the Health Insurance Portability and Accountability Act 
(HIPAA).

The message is intended for the sole use of the individual or  entity to whom 
it is addressed.  If you are not the intended recipient, you are notified that 
any use, distribution or copying of the message is strictly prohibited and may 
subject you to criminal or civil penalties.  If you received this transmission 
in error, please contact the sender immediately by replying to this email and 
delete the material from any  computer.

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to