We used the following command when installing ARS patch 020 via the installer on our AIX server. It worked great: ./ar_install -noschemas We had a smooth, successful patch install without messing up permissions or anything else on the User and Group forms. I don't know if there is a comparable function for Windows servers.
Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Monday, February 26, 2007 3:24 PM To: arslist@ARSLIST.ORG Subject: Re: DSTC Bug ARS 6.0.3 Patch 20 and Application-Bus-Time-Diff Built-In Function ** Derek: Thank you so much for reminding me to look at one more thing. Yep, permissions are stripped on our User/Group forms as well. We also used the installer. Like, I mentioned in another post we received conflicting information on what the "upgrade" option is supposed to do. But, I distinctly remember upgrading systems in the past that did not strip existing permissions. Could I be the only one who has this memory? Thanks again for your input. Michelle DEV ARS 6.3 P20 (Windows 2003/SQL Server 2000) Mid-Tier 7.0.01 Patch 1 (Windows 2003/IIS/Java 1.6/Apache Tomcat 5.50 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Derek Berube Sent: Saturday, February 24, 2007 9:09 PM To: arslist@ARSLIST.ORG Subject: Re: DSTC Bug ARS 6.0.3 Patch 20 and Application-Bus-Time-Diff Built-In Function ** This specific environment is running Oracle 9i Release 2 and Solaris 8. Everything else seems to check out from a testing purpose. It's only the AR System Business Time calculations that are giving us pause. We upgraded, via the installers from ARS 6.0.1 patch 1414 and the only problems we had were the User/Group forms were stripped of permissions - on all six servers that were upgraded. Aside from that, we didn't encounter any of the form corruption that has been reported on the list. Derek On Feb 23, 2007, at 4:39 PM, Lucero, Michelle - IST contractor wrote: ** Hi, Derek: This is very good information. But, since a few posts have been flying around about the application-bus-time-diff run process, I was curious about your environment information. As you know, there are many variables that play into this DST thing. You already said that your environment was patched, but what is your environment? Operating System? Database? Michelle __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Download my vCard <http://www.wildstartech.com/people/Berube_Derek.vcf> Derek Berube <[EMAIL PROTECTED]> Wildstar Technologies, LLC. 1453 Riverview Run Lane Suwanee, Georgia 30024 (678) 229-1475 - Office (678) 229-1476 - FAX (404) 444-5283 - Mobile Spread Firefox! <http://www.spreadfirefox.com/?q=user/register&r=56074> http://www.wildstartech.com/ AOL Instant Messenger <http://www.aim.com> AIM Handle: BerubeDB Google Talk <http://www.jabber.org/> Jabber: [EMAIL PROTECTED] MSN Messenger <http://imagine-msn.com/messenger/> MSN Messenger: [EMAIL PROTECTED] Yahoo! Messenger <http://messenger.yahoo.com/> Yahoo! Messenger: derekberube __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"