Roger,
Thanks...I asked for Helpdesk and they sent me a quote for Service Desk,
so I just wanted to make doubly sure. I will get with my sales rep
about this.
Thanks
Kyle
Roger Justice wrote:
**
The answer is no they will not. You will need to contact sales to
determine if new licenses for version previous to 7 can still be
purchased. I would be very surprised if they are not available since
the license key creation software will still create licenses for 6.03.
-----Original Message-----
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 27 Feb 2007 3:16 PM
Subject: Re: License Question: Helpdesk vs ServiceDesk
What I am trying to get at is, if I bought new licenses and BMC only
sells Service Desk licenses will the Service Desk licenses work
against my older version of Helpdesk.
Roger Justice wrote:
> **
> The new user licenses are specific to Incident and Problem.
> > > -----Original Message-----
> From: [EMAIL PROTECTED]
<javascript:parent.ComposeTo("kyle.whitley%40USG.EDU", "");>
> To: arslist@ARSLIST.ORG
<javascript:parent.ComposeTo("arslist%40ARSLIST.ORG", "");>
> Sent: Tue, 27 Feb 2007 1:57 PM
> Subject: License Question: Helpdesk vs ServiceDesk
>
> Will service desk (ITSM 7) licenses work with Helpdesk 6? For
example > if I were to apply service desk floating licenses to my
Helpdesk 6 > server, would I be able to use those licenses? > > Thanks
> > Kyle > > -- Kyle Whitley > IT System Support Professional > Office
of Information and Instructional Technology (OIIT) > Board of Regents
of the University System of Georgia > >
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-- Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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Most comprehensive set of free safety and security tools, free access
to millions of high-quality videos from across the web, free AOL Mail
and more.
__20060125_______________________This posting was submitted with HTML
in it___
--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
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