Well I hope everyone's testing went as well as mine. I found NO adverse results in my testing. We have basic Remedy/HelpDesk application usage and our main concern was business time calculations. I also looked at historical data and found no adverse results.
I'm a happy camper! Susan ShopperTrak Server: ARS 5.1.2 Patch 1428 OS: Windows NT 5.0 2CPU's 4G Memory Database: Oracle 9i2 User: ARS 5.1.2 Patch 1316 User OS: XP, NT, Win 2000 Admin: ARS 5.1.2 Patch 1289 Crystal that created reports: 9 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"