I did nothing as well but all of my times are off by one hour. According to BMC this should not have happened. I do not use the mid-tier. I am on ARS 6.03, patch 16, windows2k, sql2k. All OS were patched. Has anyone else seen this behavior?
Thanks, Roger Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556(NEW) Mobile:973-652-6723 FAX: 813-348-2565 Sf49fanv AIM IM RogerNall. Yahoo IM Sent from my GoodLink Wireless Handheld (www.good.com) -----Original Message----- From: Sanford, Claire [mailto:[EMAIL PROTECTED] Sent: Sunday, March 11, 2007 10:29 AM Pacific Standard Time To: arslist@ARSLIST.ORG Subject: Re: DST Test Results on March 11th 8:00 AM Ok, so I did NOTHING. I made no changes, added no patches (I am sure this will bite me some time down the road) and everything worked as it was supposed to work. The time changed on the server, the time changed in Remedy, the time was correct on my tickets and the escalations worked as they should have. The end result... I lose an hour of sleep in the morning, the dogs gain an hour of daylight for the park after work! Claire ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Sunday, March 11, 2007 8:28 AM To: arslist@ARSLIST.ORG Subject: DST Test Results on March 11th 8:00 AM ** Well I hope everyone's testing went as well as mine. I found NO adverse results in my testing. We have basic Remedy/HelpDesk application usage and our main concern was business time calculations. I also looked at historical data and found no adverse results. I'm a happy camper! Susan ShopperTrak Server: ARS 5.1.2 Patch 1428 OS: Windows NT 5.0 2CPU's 4G Memory Database: Oracle 9i2 User: ARS 5.1.2 Patch 1316 User OS: XP, NT, Win 2000 Admin: ARS 5.1.2 Patch 1289 Crystal that created reports: 9 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
