Hi, David:

We're experiencing another bug in the 7.0.01 Patch 1 User Tool.  I think
bug number, SW00262417 might be related to this.

On a 6.3 P20 User tool the contents of the diary field correctly
displays when the diary dialog window is opened.
When viewing the same entry on a 7.0.01 Patch 1 User Tool, the diary
contents appears empty.

Have you or anyone else out there experienced any flakiness like that?

Thanks,
Michelle

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Durling
Sent: Tuesday, March 20, 2007 7:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness

Since I said I'd follow up - Support told me yesterday the same thing 
they told Ron, that it's SW00262237.

Thanks,

David D.
Univ. of Georgia

> Date:         Fri, 16 Mar 2007 14:49:09 -0700
> Reply-To:     arslist@ARSLIST.ORG
> Sender:       "Action Request System discussion list(ARSList)"
>               <arslist@ARSLIST.ORG>
> From:         Ron Legters <[EMAIL PROTECTED]>
> Subject:      Re: Diary Field wierdness
> In-Reply-To:  A<[EMAIL PROTECTED]>
> Content-Type: text/plain; charset="us-ascii"
> 
> Well, they've decided it's a bug:
>       Hi Ron,
>       
>       We have tested at our end and seems to be a new occurrence in
> 7.0.1 patch 1 User tool.
> 
>       We have created a Defect ID: SW00262237 for this problem, I will
> now place this ticket on the notify list of this bug.
> 
>       The status of this ticket will now be resolved , this does not
> mean that the ticket is closed. As this status required to    put the
> ticket on the notify list of the bug.
> 
>       Have a great day.
> 
>       Thank you for bringing this problem to our attention.
> 
>       Regards, 
> 
> 
> Thanks, 
> Ron
> Tools Admin
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of David Durling
> Sent: Friday, March 16, 2007 1:36 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Diary Field wierdness
> 
> Ron,
> 
> Yes, that seems to work okay - didn't really think about it!
> 
> The problem is actually not an issue for us since I'm the only one
using
> any 7.x user tool, but something I wouldn't mind seeing fixed
before/if
> we ask our users to upgrade their clients.  I'll follow up on what
> support says about it -
> 
> David D.
> Univ. of Georgia

-- 
David Durling                 706-542-0223
Enterprise IT Services     [EMAIL PROTECTED]
University of Georgia

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