Dear Theo,
A 404 error means that the server has not found anything
matching the Request-URI. No indication is given of whether the condition is
temporary or permanent. The 410 (Gone) status code SHOULD be used if the
server knows, through some internally configurable mechanism, that an old
resource is permanently unavailable and has no forwarding address. This
status code is commonly used when the server does not wish to reveal exactly
why the request has been refused, or when no other response is applicable.
Have you installed the Servlet Exec as an ISAPI or a
service? Also did you try patching the Sevlet Exec with the latest patch?
Also check if you can access any local jsp files on the IIS server. Hope
this helps
Regards,
Roney Samuel Varghese
On 3/20/07, Simmons, Theodore J. <[EMAIL PROTECTED]> wrote:
**
I have installed all of the ITSM 7.02 applications, with patch 003 on a
Windows 2003, SQL 2k environment. I have installed on a separate IIS
server Mid Tier 7.01 p001. The problem arises when attempting to access
the applications from the Home Page. I can access certain forms directly
(AP:Central) or a "Test form" I create and add as an entry point from the
Home Page. But when I attempt to access any applications I get a HTTP 404
error. BMC support thus far has been unable to find out why, I have check
ed the New Atlanta logs and Mid Tier logs to no avail. I can access the
applications from the Home Page via the User tool.
Has anyone else experienced similar behavior? Or does anyone have any
suggestions for troubleshooting this?
Theo
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