Tony,
AHHH she's on a 6.x, that might explain why it works for her.
But yea, what you wrote below is the exact same thing I saw.

I've upgraded our Mid-Tier now to 7.0.01 to see what the results are,
and I'm about to ask David Easter on the ARS List What version of the
User tool is DST compliant, as I was using 7.0.00 Patch 1, and the doc
he sent is for 7.0.01.

I've got a few things I want to try and see if they make any
differences. I'll let yea know what I find and if I come up with a
solution.

Thanks,
Matt
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 26, 2007 10:36 AM
To: arslist@ARSLIST.ORG; Matthew Perrault
Subject: Re: DST Date/Time in a Table field on the Web Error

Matthew -

I'm guessing our issue is unique to a v7 server, as Michelle is on v6
ARS.

I didn't have any TZ preference set.  Just verified using another user 
account viewing the same data in Mid-Tier as in ARS and see the missing 
one hour on the web.  The time/date fields are wrong in the results
list, 
table fields and form.

After setting my timezone in the preference form to to America/Chicago
CST 
the dates (table/column/results) in mid-tier are correct.

Hum...

-tony


-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Matthew Perrault <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
03/23/2007 04:09 PM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: DST Date/Time in a Table field on the Web Error






Michelle,
Thanks for the info, but that's not quite it. It's not a difference in
the Results List and the Fields in the Form. It's the difference between
what is shown in the USER tool and what is shown on the Web Pages.

The other question I have is to take a look at your AR System User
Preferences form. Do you have a Time Zone specified under the Locale
tab?
If you do Clear it, Clear you IE cache, and then re-display the web
pages. Do you get the same results?

Thanks
Matt

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Friday, March 23, 2007 3:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: DST Date/Time in a Table field on the Web Error

If I understand you correctly, the issue is that there is a 1 hour
difference between a date/time field on the form and the same field as
displayed in the Results list.

If so, we are not having this issue on Mid-Tier 7.0.01 Patch 1.  This is
a full windows 2003 environment with all windows patches applied.  We
didn't have to update any preferences, etc.

Our environment is a little different.
Mid-Tier 7.0.01 Patch 1 (Windows 2003/IIS 6/Java 1.6/Apache Tomcat 5.5)
ARS 6.3 Patch 21 (Windows 2003/Remote SQL Server 2000)
AR User 7.0.01 Patch 1

I had seen posts earlier this month regarding certain time zones.
Something about a timezone record was missing or incorrect.  We're in
the US CDT zone.

Hope that helps,
Michelle
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Perrault
Sent: Friday, March 23, 2007 12:21 PM
To: arslist@ARSLIST.ORG
Subject: DST Date/Time in a Table field on the Web Error

All,
Environment:
AR User:   7.0.00 Patch 001
AR Server: 7.0.01 Patch 001 200701111654
Mid-Tier:  7.0.00 Patch 001 200605201549
Java JRE:  1.4.2 Patch 13
IIS
Windows 2K
MS-SQL

Ok, I've got a Join-form with a Date/Time field on it. I created a
record on one of the base forms after the DST change/patches.
When I open the Form in the User too, the Date/Time field shows the
correct time. Yet when I open the Join Form on the Web the Date/Time
field in the Results List table at the top shows the time off by an hour
(1 Hour back).

For Example the value in the field on the base form as well as the
Join-form, when opened in the User Tool shows: 
3/16/2007 10:32:44 AM

When opened in the Web, the Column in the Results List table field
shows:
3/16/2007 9:32:44 AM

I've checked the Registry entries on the Server and they look good.
The Mid-Tier runs on the same server as the ARS Service and the time on
the Server looks good. The Server team has patched the Server as well.
We've tested the Java Engine, and that appears ok, and DST compliant.
I have added my TimeZone to my User Preferences, taken it off and that
did not make any difference.

The strange thing is, that records that were created before the DST time
change show the correct Date/Time in both the User and Web.
Records created AFTER the DST patch show the time off by an hour.

The Mid-Tier and AR Server are both in the same time-zone as I am.
So my questions are:
1) What could be causing this?
2) Is anyone else experiencing this?
3) Any Suggestions on how to fix this or where to look?

Thanks,
Matt

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