You need the 10g client to run 7.x. I have a writeup on setting up the Oracle instant client, which, imho, is the easiest way to install the client:
http://arswiki.org/wiki/Oracle_Instant_Client_-_Installing The instructions for linux should be much like AIX. Axton Grams On 4/2/07, Tony Worthington <[EMAIL PROTECTED]> wrote:
Pascal, You've answered your own question. The Oracle 10g client is required for ARS 7 installations with a 9iR2 or 10gR2 backend. Refer to the compat. matrix at : http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm Note that every Oracle DB column entry references: Requires 32-bit Oracle 10gR2 database client for connecting to the Oracle database, Oracle RAC supported hth, tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Tournier, Pascal" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 04/02/2007 03:55 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Remedy ARS version upgrade from version 6.3 to 7.0.1 Hi, I wanted to upgrade my Remedy ARS version from version 6.3 to 7.0.1 but I get the following error message during the installation : /usr/lib/dld.sl: Can't find path for shared library: libclntsh.sl.10.1 /usr/lib/dld.sl: No such file or directory I'm running ARS on HP-UX system and Oracle database version 9i Release 2 as non-unicode. Can somebody please let me know what I have to do as the file "libclntsh.sl.10.1" which the error message is referring doesn't exist. But it looks like that this is a library for oracle version 10 ??? The only file I can found which looks like that is "libclntsh.sl.9.0" Thanks for your support Regards Pascal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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