Hi,
We are currently using Microsoft Operations Manager (MOM) to monitor our servers and network. We want to create new remedy tickets based off the alerts that MOM produces. I have found a couple of companies that will sell you their product which integrates MOM with ARS...however; I'm trying to figure out if that is the best way to go. If anyone currently has integrated MOM with ARS; did you write your own code or create your own connector? Or did you just purchase a third party connector? Do you have any recommendations? I am running ARS 6.3 (patch 20), Win 2003 Server, MS SQL 2000 (remote), Remedy Helpdesk and Change Management 5.6. Thanks! Lisa _______________________________ Lisa Estrella Remedy Administrator/Developer 222 Merchandise Mart Ste 900, Chicago, IL 60654 P: 312.894.7331 F: 312.894.7050 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> The information contained in this communication may be CONFIDENTIAL and is intended only for the use of the recipient(s) named above. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender and delete/destroy the original message and any copy of it from your computer or paper files. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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