Don't fret, the hard part is knowing where to look and what to do.  Email
and flashboards just need to be updated to use the same password as
arserver.  The commands are outlined to do this in the article; just make a
backup of the config files before running the program to update the files (
server.conf and emaildaemon.properties).

Axton Grams

On 4/2/07, Siti Hawa Bee SHAIK FARID <[EMAIL PROTECTED]>
wrote:

** *gulp* Thanks Axton for the explanation. I will try to digest what you
had said and those explanatory notes from the URL you gave.

 ------------------------------
 *From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Axton
*Sent:* Monday, April 02, 2007 21:18
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Email not sent out

** It can be edited directly, but I do not know what reversible encryption
alg they used to generate the value that is used to store the password.  I
am not sure that they use the same alg between the ar.conf and
emaildaemon.properties file, but they may.  Do keep in mind that there are
numerous other places that this password is referenced in addition to the
email engine.  I covered them all in the linked article (excluding any
references within application - e.g., ITSM7/CMDB).

If you do modify the files directly, you need to signal the owning process
to reread the new config values.  This is typically done with arsignal for
arserver and a kill for emaild.

Axton Grams

On 4/2/07, Siti Hawa Bee SHAIK FARID <[EMAIL PROTECTED]>
wrote:
>
> ** Hi Axton, many thanks for the link.
>
> Sorry, but would like to clarify, can the password be edited directly in
> cfg file or in the email daemon?
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Axton
> *Sent:* Monday, April 02, 2007 11:23
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Email not sent out
>
> ** http://arswiki.org/wiki/Securing_ARS#AREmail_Updates
>
> This outlines setting the app svc password using the email jar.
>
> Axton Grams
>
> On 4/1/07, Siti Hawa Bee SHAIK FARID <[EMAIL PROTECTED]>
> wrote:
> >
> > ** Dear Listers,
> >
> > Good news, I had managed to solved this problem.
> >
> > It seems that AREmail is checking on the Application Service Password.
> >
> >
> > Initially, I had installed AR email without application service
> > password. After everything is up and running, and due to security reason, I
> > had set Application Service Password at Server Information in Admin Tool.
> > Then, the problem surfaced.
> >
> > So now my concern is, I cannot just leave the Application Service
> > PAssword <.BLANK >, am i right. However, if i were to indicate the password,
> > then my email messages will not go thru. So where else to configure for
> > AREmail if i were to indicate Application Service password?
> >
> > Is there any implication if i were to leave the password as <Blank>?
> >
> > Copy Anoop : Thanks for replying. l I had checked and did not find the
> > file u mentioned.
> >
> >
> >
> >  ------------------------------
> > *From:* Action Request System discussion list(ARSList) [mailto:
> > [EMAIL PROTECTED] *On Behalf Of *Anoop Sasidharan
> > *Sent:* Sunday, April 01, 2007 13:48
> > *To:* arslist@ARSLIST.ORG
> > *Subject:* Re: Email not sent out
> >
> > ** Did you check if there is any mbox.lck file created. It would be on
> > the mbox folder.If yes, then delete this file.
> >
> > Are you getting any error message when you go to the advanced options
> > on the emails message form.
> >
> > Regards
> > Anoop
> >
> >  ------------------------------
> > Date: Sun, 1 Apr 2007 03:38:28 +0800
> > From: [EMAIL PROTECTED]
> > Subject: Email not sent out
> > To: arslist@ARSLIST.ORG
> >
> > **
> > Dear Listers,
> > I email messages were all stuck in the email messages form. I had
> > already started the email engine and set the polling interval to be 1min but
> > these mails still stuck in here. Anywhere else to check?
> >
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