Dave wrote -- "If the user wants to remove the contents from that field
because he entered data into the field in error or prematurely

you will have a problem."

 

Yep that's a problem.  I will have to test. 

Thanks for the heads up.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lawson, Dave
Sent: Tuesday, April 03, 2007 12:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users typing Group names in drop-down lists

 

If you have a character field with an attached with an attached menu and
you change it from Edit to DropDown List this will

indeed stop users from typing into the field.

 

BUT

 

If the user wants to remove the contents from that field because he
entered data into the field in error or prematurely

you will have a problem. You will have to create a menu item call
"clear" and write an AL to Null  out the Field 

if "clear" is selected.

 

This becomes a little more cumbersome if the menu is a search menu (it
queries another form to produce the menu items)

 

You won't be able to type into it from a search screen either, but
that's probably not a big deal. 

 

Dave Lawson 
(204) 474-4473 
[EMAIL PROTECTED] 

ARS 6.3

ITSM 4.0

Win2003

ORACLE 9i

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ARSList
Sent: Tuesday, April 03, 2007 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Users typing Group names in drop-down lists

** 

I thought it should be something simple. 

 

 

 It always is, after you know.  :-)


Thank you!

 

 

Nick

 

Havin' Fun in Sacramento

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID
Sent: Monday, April 02, 2007 11:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users typing Group names in drop-down lists

 

Hi Nick,

 

Go to the form-> select the field-> go to the properties-> ensure
display type is Drop-Down List instead of Edit. 

 

Good luck. 

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ARSList
Sent: Tuesday, April 03, 2007 07:23
To: arslist@ARSLIST.ORG
Subject: Users typing Group names in drop-down lists

 

How can I prevent the users from typing in drop-down lists?

 

I have users who are typing in the Group name in the Group drop-down
lists in both HD and CHG tickets.

 

I have some tickets that have gone into limbo because the group doesn't
really exist (different capitol letters, and some other minor
differences), yet the system accepts the ticket.

 

Basically, if I can prevent the users from typing in the drop-down
lists, it would solve the problem.  If I can create some workflow, that
would allow the user to type in the correct name, but specify an error
when they don't type in the correct group name (or it doesn't send it to
the correct name), that would work too.

 

 

Thanks in advance.

 

 

Nick

 

Havin' Fun in Sacramento.

 

 

 

 

 

Nick  Hromyak

Information Technology Services Division

California Department of Health Services

 

Office: (916) 440-7158

 

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