If I recall correctly, I disabled my outgoing email account in the
Mailbox configuration form.  This would generate the messages in the
Email Messages form but it wouldn't send them out. 


Michael Durrant
[EMAIL PROTECTED]
Share what you know.  Learn what you don't.

 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Clary, Bill
Sent: Wednesday, April 04, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: When do "Arsystem Email Messages" get created?

Dwayne;
  You can make a Filter on the Email form that on Submit Takes the info
in the "To" field and adds it to the Body at the top and then sets the
"To" field with a email address that you montor.
  This would allow all workflow to work as designed and you can see who
it would go to but it would really go to the address you set up. You
just use this Filter on your "test" machine and NEVER put it on your
production machine.

Bill Clary
Remedy Developer, Tech Solutions
Fidelity Information Services



"Dwayne Martin" <[EMAIL PROTECTED]> wrote in message
news:<[EMAIL PROTECTED]>...
> Hi Everyone,
> 
> We have a test server (ARS 7.01 patch 1, Red-Hat Linux).  We want to 
> know when this system WOULD send out email if it were a live system, 
> but we don't want it to actually do it. So we haven't installed the 
> Email Engine because we don't want it sending out test messages to 
> customers.
> 
> According to the Email Engine manual, the "Notify" action of a filter 
> or escalation creates an "Arsystem Email Messages"
> entry, which the Email Engine reads.  In our test system filters do 
> notifications, and the filter log shows an email being sent, but no 
> Arsystem Email Messages entry gets created.
>  Does the creation of this entry depend on the existence of an Email 
> Engine, or is something else at work?
> 
> The larger question is, How can we set up a test system so that we can

> monitor the sending of emails, without them actually going to people?
> 
> Dwayne Martin
> Computing Support
> James Madison University
> 

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