Pick up a key reference field, on your Push Field action, compare the key reference field from that external table to the key field on the remedy form, and if no requests match, create a new entry. If any requests match, take no action..
Rgds Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Kathy Morris Sent: Tuesday, April 17, 2007 2:48 PM To: arslist@ARSLIST.ORG Subject: Vendor Tables ** Hi All, I am trying to read the data from an external oracle table thru a vendor form. I need to bring the data into a remedy table. I realize I need to create a filter and escalation. I am just not sure how to do this. Has anyone ever done this workflow before? ---------------------------------------------------------------------------- -- See what's free at AOL.com. __20060125_______________________This posting was submitted with HTML in it___ -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 269.5.1/764 - Release Date: 4/17/2007 4:43 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
