Computed Groups could help you with this? Create a computed group to your qual "GroupA and GroupB..."
Put the computed group in the assignee group field. Haven't done this first-hand, so I'm not sure if you will run into issues; but theoretically it should work. Axton On 4/18/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
Hello everyone: In ARS7 you can use the 'Assignee Group' (field id 112) field to control access to records (row-level locking). If you grant the 'Assignee Group' permission on the 'entry id' field, then only users who are in the group specified in the 'Assignee Group' field are granted permission to view the record. This works just fine for me. However, I need to make this work with multiple groups. Specifically, the requirement is that a user must be in ALL of the groups listed in the 'Assignee Group' field, to have access to the ticket. So for instance if 'Assignee Group' = "Group1 Group2 Group3", a user must be in all three groups to view the ticket (instead of just one of the three, which is apparently the default multiple group behavior). Strangely enough, I can "trick" ARS into doing this with the following one-off procedure ... 1) check 'Enable Multiple Assign Groups' in "Server Information" dialogue, click "Apply" 2) create a ticket with multiple groups in the 'Assignee Group' field 3) uncheck 'Enable Multiple Assign Groups' Under those circumstances, ARS7 will behave exactly the way I want it to. That is, a user must be in ALL of the groups in the 'Assignee Group' field to view the ticket. However, I can't make any new tickets like this while it's in the "AND" matching mode (instead of "OR"). ARS7 gives me an error if I try to create tickets with multiple groups in the 'Assignee Group' field, unless the 'Enable Multiple Assign Groups' is enabled. If 'Enable Multiple Assign Groups' is enabled, ARS7 uses "OR" to match the 'Assignee Group' field (user can be in any one of the groups). ARS7 will only use "AND" to match the 'Assignee Group' field (user has to be in ALL groups) if 'Enable Multiple Assign Groups' is turned off. How can I just tell ARS7 to use "AND" to match the multiple assignee groups instead of OR (as it does when the feature is turned off?) PLEASE HELP! I'm pulling my hair out on this one! Thanks, -Andrew _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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