We are using v 7.0.01 and after talking to remedy people they suggested to manually increase the length of the field to 4000 and we did that and the system is live in production without any problems for over a month now.
Regards, Neel Gautam. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, April 30, 2007 7:38 AM To: arslist@ARSLIST.ORG Subject: Re: Field size limit of Group List field in the User form... Joe, According to Form-App-Objects-700.pdf "Reserved fields in access control" page 379 the field is defined as this: " Data Type: Character Maximum Length: 4000 " So maybe the "upgrade" process failed to extend the size of this field for you? I know it used to be 255 in v4(?) and they added the ability for it to be manually extended to be 4000 in v5(? or was it v6?). HTH. Or did you manually import the User form from another server manually to recover some customizations that you might have made to that form? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 4/27/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > Its 104 and not 112.. 112 is the Assignee group field and can be changed if > you want to.. 104 on the other hand is a user form field that has a related > field in the user_cache table.. > > Joe <snip> > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > Sent: Friday, April 27, 2007 7:54 AM > To: arslist@ARSLIST.ORG > Subject: Field size limit of Group List field in the User form... > > Has anyone had issues with it? For a test user I wanted to give all the > possible permissions there are to give in on ITSM V7 apps and somewhere > halfway down the process I got the error: > > ARERR [306] Value does not fall within the limits specified for the field : > (Maximum length - 255) : User : Group List > > If you were faced with this, did you face any problems increasing the size > of this field? Ordinarily I would do it and propagate the size change to > other related fields on other forms, but since its a field in the restricted > range and that too on the user form I'm a little apprehensive before doing > it.. > > Cheers > > Joe ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
