Probably because it's a product that they use that's imbedded in theirs....if they say it isn't them then ask them to identify the vendor of the product that is a fault...and ask them if they are pressuring that vendor to get it fixed or not.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Thursday, May 03, 2007 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Anyone else using CrystalDesk Report Scheduler PRO ** Great ... they told me the memory leak is not their product's issue. Well then why is it adding up within their product ??? Can't wait to hear the answer. Thanks, Susan On 5/3/07, patrick zandi <[EMAIL PROTECTED]> wrote: ** By the way, I send an email to crystaldesk folks, Told them I am interested in the product (which I am) however will not buy it till they fix the memory error. On 5/3/07, Susan Palmer <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** Hi everyone, I've been using the CrystalDesk Report Scheduler PRO for over a year now and I find it a great timesaver. I don't have a crystal server or report server, but I do have many requests for daily reports that needed to be automated. I just create the Crystal report, put the report definition on the server, and then user the scheduler to email the report at a specified time, and day frequency desired. Works great from that perspective. It uses the AR ODBC driver. Where I have a problem, is that there must be some kind of memory leak issue at some point when the reports are generated. Something is not closing properly and although I've requested help from CrystalDesk little has been forthcoming. Therefore every other day right now I have to go in and 'exit' the application and restart it to clear the memory usage it has accumulated. Since the memory usage is on that application in the Task Manager I would think it's the application not doing something it's supposed to. When I first start the application memory usage is about 7,220K, after one day of report generation it is 519,124K ! Is anyone else using the scheduler out there and if so, do you have the problem too? If you fixed it, how? I have to add quite a few more reports to the scheduler and that's going to mean a daily exit/restart. Thanks for your help, Susan ARS 5.1.2P1428 Oracle 9i2 (upgrade to 7.0.1P2, Oracle 10g scheduled for 5/11, 2nd time at it ) Windows 2003 3.62 GB Ram CPU 3.06 GHz Susan Palmer ShopperTrak 200 W Monroe St 11th Floor Chicago, IL 60606 Office: 312-529-5325 Cell: 312-502-7687 [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
