I would go for your second solution; EIE to populate a staging table in ARS, and then update CTM:People
Looking into a smilar solution, but the staging form will be a display-only form. We will import from a csv file. (EIE is not an option, so we using our own generic import-program) -- Jarl On 5/8/07, strauss <[EMAIL PROTECTED]> wrote:
** I am busy trying to figure out how to do this from EIE against a SQL Server table that is being updated by Novell eDir LDAP data. The "quality" of the EIE documentation isn't making this any easier. Right now I am trying to push it directly into CTM:People, but I suspect that I will either have to pre-populate required data for CTM:People fields in a second SQL Server table and use that with EIE, or use EIE to populate a staging table in ARS from which to populate CTM:People. Still looking for the solution that will be the easiest to implement/understand/troubleshoot. In our case, it will involve over 116,000 records for our active LDAP entries. All suggestions are welcome. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Monday, May 07, 2007 5:02 PM To: arslist@ARSLIST.ORG Subject: ITSM 7 People import methodology ** I am attempting to create ITSM 7 people records from LDAP information, and want to run this scenario by you more experienced few who may already have done this: I have the LDAP connection to the people data already, have stored that information in a holding form (about 700 records), and have culled that "get" down to only the 15 or so fields that appear to have useful data in them. I know I need to push the phone #s into the Phone Detail form first, and will string parse that value as part of that push. There will be no Wallet, Travel, Education, Attachments, Home Address, or Benefit, etc. info imported. I also need to perform some string manipulation on the LDAP formatting (culling out the "CN=" type strings), after which I want to push the data into the ITSM 7 People form, along with various local string/selection field settings (i.e. Status, Client Type, $NULL$, etc.). Once I have the import Filter built, I will create an Escalation to refresh the data from LDAP to the holding form, which will cause the Filter to push that data to the People form on Modify. I will add the group memberships/roles/permissions later, as that's a much smaller task that can be done manually. Is there anything else I haven't thought of at all? Is there a better/easier way? Rick Cook__20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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