Good to know.  Thank you Stephen.
 
Eric

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
Behalf Of Heider, Stephen
Sent: Tuesday, May 08, 2007 4:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Maximum Sizes


** 
With ARS 6.3 I believe the limit is 32KB for the body of the email.
 
Stephen

  _____  

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Eric Cleereman (IT)
Sent: Tuesday, May 08, 2007 4:14 PM
To: arslist@ARSLIST.ORG
Subject: Email Maximum Sizes


** 

Hi All, 

We had a user send a few emails to Remedy, each of which was 162 kb.  In each 
case, the AR System Email Error Logs shows the following message:

        Restarting Thread Creator Module : AGaa47f0250000QSOY8wAAAAAAxkEA 

Our typical emails are 1 kb - 10 kb. 

We are currently running email engine version 6.00.01 Patch 1325 for the email 
engine, under JRE: 1.4.2, AIX 5.2. 

ARServer is 6.03.00 Patch 21, running on the same server as the email engine.  
We generally get right around 100 emails each day.

Can anyone with a more recent version of the email engine tell me if it is able 
to handle emails close to 162 kb (or ideally larger)?

Eric Cleereman 

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