Hi, we made a manually report with excel at time. Monthly somebody is making a report of SLM:Measurement and HPD:HelpDesk. Put it in a prepared excel sheet and calculate all the charts. Our first approach was the reporting in Remedy itself but it was not very flexible. Now we rebuild the exel reports with chrystal reports so that we can open the reports in Remedy directly. Tim
-----Ursprüngliche Nachricht----- Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Auftrag von Sam Rx Gesendet: Mittwoch, 9. Mai 2007 09:33 An: arslist@ARSLIST.ORG Betreff: Re: REG: REPORTING ** Sravanan, You can use macros and call it from escalations or use some third party application. i think recently we had some discussion on this issue. to generate the reports in CSV file you can create a macro that would generate a csv file for a report and then run that macro from an escalation. HTH -Sam On 5/9/07, Saravanan Palaniappan < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** Hi, I have a concern about reporting in Remedy. I need to know if it is possible to periodically generate reports as physical data sheets(spreadsheet or any form) using Remedy. Any immediate help on this would be greatly appreciated. With Regards PL.Saravanan --------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
