Just change <java install path> to reference the correct path on your system to the /jre/lib/fonts directory.
----- Original Message ----- From: "Kyle Whitley" <[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: <arslist@ARSLIST.ORG> Sent: Wednesday, May 09, 2007 08:59 Subject: Re: Flash boards Error after ARS 7.0.01 patch 002 Upgrade Why do you need to change the java install path? Thanks Kyle Thomas Bean wrote: > Kyle, > Try adding this line to the top of your startup.sh script for Tomcat > (after > modifying the <java install path>): > > CATALINA_OPTS="-Xms256m -Xmx1024m -Djava.awt.headless=true > -Dsun.java2d.fontpath=<java > install path>/jre/lib/fonts"; export CATALINA_OPTS > > This resolved the "NoClassDefFoundError" for me. > > --Thomas > > ----- Original Message ----- > From: "Kyle Whitley" <[EMAIL PROTECTED]> > Newsgroups: gmane.comp.crm.arsystem.general > To: <arslist@ARSLIST.ORG> > Sent: Tuesday, May 08, 2007 13:51 > Subject: Flash boards Error after ARS 7.0.01 patch 002 Upgrade > > > I have been getting the following in both the user client and via a > browser when attempting to view any flashboard. Any ideas? > > ARS 7.0.1 patch 002 (server and mid tier) > Apache 2 > Tomcat 5.5 > Oracle > Solaris > > javax.servlet.ServletException: Servlet execution threw an exception > > *root cause* > > java.lang.NoClassDefFoundError > com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.create(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.createFromString(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FBImageUtil$1.createFromString(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.getDefinition(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.access$1000(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.retrieve(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.access$400(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinitions(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinition(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FlashletParameters.getInstance(Unknown > Source) > com.remedy.arsys.fbmidtier.servlet.FBRequestContext.<init>(Unknown Source) > com.remedy.arsys.fbmidtier.servlet.FBImageUtil.processRequest(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown > Source) > com.remedy.arsys.plugincontainer.impl.PluginContainer.doRequest(Unknown > Source) > com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) > com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) > javax.servlet.http.HttpServlet.service(HttpServlet.java:689) > javax.servlet.http.HttpServlet.service(HttpServlet.java:802) > > > -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
