Now I am on the same page. Thanks for the clarification.
Kyle
Thomas Bean wrote:
Just change <java install path> to reference the correct path on your system
to the /jre/lib/fonts directory.
----- Original Message -----
From: "Kyle Whitley" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: <arslist@ARSLIST.ORG>
Sent: Wednesday, May 09, 2007 08:59
Subject: Re: Flash boards Error after ARS 7.0.01 patch 002 Upgrade
Why do you need to change the java install path?
Thanks
Kyle
Thomas Bean wrote:
Kyle,
Try adding this line to the top of your startup.sh script for Tomcat
(after
modifying the <java install path>):
CATALINA_OPTS="-Xms256m -Xmx1024m -Djava.awt.headless=true
-Dsun.java2d.fontpath=<java
install path>/jre/lib/fonts"; export CATALINA_OPTS
This resolved the "NoClassDefFoundError" for me.
--Thomas
----- Original Message -----
From: "Kyle Whitley" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: <arslist@ARSLIST.ORG>
Sent: Tuesday, May 08, 2007 13:51
Subject: Flash boards Error after ARS 7.0.01 patch 002 Upgrade
I have been getting the following in both the user client and via a
browser when attempting to view any flashboard. Any ideas?
ARS 7.0.1 patch 002 (server and mid tier)
Apache 2
Tomcat 5.5
Oracle
Solaris
javax.servlet.ServletException: Servlet execution threw an exception
*root cause*
java.lang.NoClassDefFoundError
com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.create(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.createFromString(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FBImageUtil$1.createFromString(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.getDefinition(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.access$1000(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.retrieve(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.access$400(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinitions(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinition(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FlashletParameters.getInstance(Unknown
Source)
com.remedy.arsys.fbmidtier.servlet.FBRequestContext.<init>(Unknown Source)
com.remedy.arsys.fbmidtier.servlet.FBImageUtil.processRequest(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown
Source)
com.remedy.arsys.plugincontainer.impl.PluginContainer.doRequest(Unknown
Source)
com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)
com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
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