Carol, I see what you are indicating, but this will still not really give you a real time dataset of actual usage but a approximate usage based on ur statistics collected every 30 minutes as in your case.
To get a true data set, you may need to use a utility like that of Misi's. Christopher chimed in saying they use it and I can verify that for a fact as I was working with Christopher on a brief engagement with Premier Global Services, and Christopher did show me those outputs and the overhead it causes to poll that information is virtually negligible as compared to the overhead caused to write to the server statistics form. If I remember right Christopher has set his system to poll the system for license usage on a much more frequent basis.. I do not recall the exact time but it was well under 30 minutes. I recall questioning that interval but he did prove to me that the system resource was not even touched at the time it collected that information.. One of the reasons the server statistics utilizes higher resources is perhaps the fact that it throws a higher number of calls to the AR System server. Calls to count API calls, License info, etc etc.. whereas a specialized utility probing only the license info would take a far lesser hit. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849 Sent: Tuesday, May 15, 2007 9:19 AM To: arslist@ARSLIST.ORG Subject: Re: License Monitor ** Joe, I think you missed the part where I said that WE ARE runnning in Server Groups (we have 2 load balanced servers). The system creates one record per each server so you don't get the aggregate count. HOWEVER, since it's a Remedy form, you can create fields and add workflow to get the total counts you are looking for. This is what I have done. We are interested in the Total # of Current Users and the Total # of Floating Licenses in use so I've added 4 fields to the form; two that I am using to set the counts from the other record, and two to sum up the total count. It works like a charm and we simply report off of the records where the Total Count is not NULL. Let me know if you need any help with the workflow. Thanks. Carol ---------------------------------------------------------------------------- -- From: Joe D'Souza [mailto:[EMAIL PROTECTED] Sent: Monday, May 14, 2007 5:26 PM Subject: Re: License Monitor ** Carol, I sort of like that feature too, only I'm not confident it might work correctly in a load balanced environment.. Has anyone tested it on a load balanced environment (Server Groups)? Server statistics I believe work per named server basis to poll all the statistics. I do not think it runs against a server group to get an aggregate count of API calls. and other statistics. Correct me if I am wrong.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849 Sent: Monday, May 14, 2007 5:09 PM To: arslist@ARSLIST.ORG Subject: Re: License Monitor ** Alan, If you're running ARS v. 7.x, you're in luck! One of the new features that it has is the logging of Server Statistics - including license monitoring! You set the interval that you want in the Admin Tool, Advanced Tab. We have the Server Statistics setting set to "Cumulative Queue" with the Recording Interval set to 1800 seconds (every 30 minutes). The statistics get logged to a Form called Server Statistics. Because we are running in Server Groups, we had to get tricky with the workflow to combine the records that each server produces so that we could get the total. Once we did that, we built some nifty graphical reports using Crystal that displays much of the same info that ESP used to show. We also use workflow to send an email of the Total Floating License usage during the 2 peak times of the day. And if it reaches a certain threshhold, we have a notification for that as well. We are thrilled with this new feature and are happy to, once again, have a handle on our Floating License usage. Let me know if you have any questions. Thanks. Carol Carnevali Director, Remedy Enterprise Broadridge Financial Solutions ARS 7.0.01 (patch 002) ---------------------------------------------------------------------------- From: L. J. Head [mailto:[EMAIL PROTECTED] Sent: Monday, May 14, 2007 10:48 AM Subject: Re: License Monitor ** www.rrr.se ---------------------------------------------------------------------------- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alan Abrams Sent: Monday, May 14, 2007 8:33 AM To: arslist@ARSLIST.ORG Subject: License Monitor ** Anyone have any recommendations for a license monitor? I know there used to be an rrr License Monitor application but can't seem to find it. Thanks -- Alan Abrams __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. 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