Chris,
Thanks for your description, this was the information I was after. We are running CMDB 2.0.1 and get timeouts when saving some assets on AM. So we are trying to get down to why we receive the timeouts. My guess at this stage by looking at your description, is that some data validation occur and it might not be legal or valid. Francois From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Williams Sent: 24 May 2007 01:38 PM To: arslist@ARSLIST.ORG Subject: Re: $PROCESS$ Application-Invoke-External-Filter bmc.cmdb.cmdbEngine PHASE=2 CLIENTTYPE=$CLIENT-TYPE$ ** Francois, What type of information are you after? You should see 2 Filters in your CMDB which contain this special Set Fields from $PROCESS$ command (From my memory I recall these execute at 100 and 600 as PHASE=1 and PHASE=2 respectively) These are responsible for taking all necessary actions to create / modify / delete a CI Instance in your CMDB, as well as validating that all actions are legal. Ultimately, wherever you make the change in the Data Model, this workflow will ensure that the information is physically propagated to the relevant Database Tables so that the CMDB can permanently store your change. You may get an error back from this process sometimes during a transaction if you are trying to do something which the CMDB determines as an illegal operation. There should not be any reason for you to change this Out of The Box workflow. If you want to create your own Filters in the CMDB, then make sure you have read and understood the CMDB Concepts and Best Practices Guide on this topic. Please advise if you need more info. Cheers Chris. _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Francois - BTT Sent: Thursday, May 24, 2007 12:20 PM To: arslist@ARSLIST.ORG Subject: $PROCESS$ Application-Invoke-External-Filter bmc.cmdb.cmdbEngine PHASE=2 CLIENTTYPE=$CLIENT-TYPE$ Hi All, Can anybody describe this process used in some of the filters used by the CMDB. Filter Set-Fields Action $PROCESS$ Application-Invoke-External-Filter bmc.cmdb.cmdbEngine PHASE=2 CLIENTTYPE=$CLIENT-TYPE$ Regards Francois __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"