Okay fellow arlisters,
Here is a scenario: Users are suing CTM:Email System form on incident form (from left panel General --> Email Functions). When user enters multiple email addresses and sends an outbound email and let's say user sends an email to 3 people. From those 3 email addresses, 2 are correct and one is mis-formatted email address. Email gets sent to 2 people whose email address was entered incorrectly. However, since the third email-address was incorrect; email-engine keeps trying to re-send that email and every-time it tries to resend that email, those two people with correct email address receives the same email again! So users are complaining about receiving multiple email addresses. Now, my question is, is there a way to instruct email-engine not to re-send email engine once there is an error? Is there any setting somewhere? I can't seem to find it and users are complaining a lot about it. Thanks for looking into this. Neel Gautam Accenture - Chicago Delivery Centre Office: 312-693-7279 Mobile: 630-440-6335 MSN: [EMAIL PROTECTED] AIM: neelgautam Core Values: Stewardship * Best People * Client Value Creation * One Global Network * Respect for the Individual * Integrity This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
