Or Init-Form. That way they don't even have to open anything.
-- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Payne, George" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 05/24/2007 11:27 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: ?*? Unknown / Guest User in Single-tenancy only? or Multi-tenancy aswell? ** Ok?how ?bout this?? Allow your user to login using Active Directory credentials and create an Active Link that fires on opening the Home Page that creates their credentials in all of the appropriate places? The thought being, if they?re authorized through your AD then they should be allowed to have an ?account? to enter requests. I?m not saying that this will be EASY with the way that 7.0 creates People and Users, but it should be possible. George George Payne Assistant Director, User Services Information Technology Services University of Texas at Austin 512.232.7513 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Wednesday, May 23, 2007 3:13 PM To: arslist@ARSLIST.ORG Subject: Re: ?*? Unknown / Guest User in Single-tenancy only? or Multi-tenancy aswell? ** If you do that and use AD authenication it will not have an AD entry. ITSM 7 is not friendly to guest users through the Service Request console since it needs the validate the user through the people form. -----Original Message----- From: Gayford, Matthew C. To: arslist@ARSLIST.ORG Sent: Wed, 23 May 2007 4:00 pm Subject: Re: ?*? Unknown / Guest User in Single-tenancy only? or Multi-tenancy aswell? ** You can make a guest account and not specify a password, that way a user can login under a ?guest? ID and be able to submit requests. Matthew C. Gayford Technology Support Specialist - Client Services Information Technology Systems Division University of North Carolina Wilmington (910) 962-4357 From: Action Request System discussion list(ARSList) [ mailto:[EMAIL PROTECTED] On Behalf Of Cheung, Susie Sent: Wednesday, May 23, 2007 3:17 PM To: arslist@ARSLIST.ORG Subject: ?*? Unknown / Guest User in Single-tenancy only? or Multi-tenancy aswell? ** Hello All, Quick question: is it true that "multi-tenancy" mode cannot allow unregistered / unknown users? If my application is already set up as ?multi-tenancy? mode, how can I tweak it so that guest users can submit tickets via Request Console? __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
