Hey Stephen Heider, is this a genuine offer to create a tool to warn a user that their floating license is about to be released?
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anukampa Malik Sent: Thursday, May 24, 2007 10:33 PM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout ** Yes Bing, you have understood my problem correctly. _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bradford Bingel Sent: Friday, May 25, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout It sounds like Anukampa's concern is avoiding incomplete ticket updates/transactions, as in: - User opens and begins to edit a ticket, pulling a floating license - User gets interrupted or otherwise distracted, and the floating license expires - User's floating license is released, returns to the license pool, and is subsequently reassigned to another user - User then tries to save the updated/edited ticket, but instead receives an error message because the necessary floating license cannot be re-acquired Anukampa, is that correct? -- Bing Bradford Bingel ("Bing") ITM3 California http://www.itm3.com/ [EMAIL PROTECTED] (email) 925-260-6394 (mobile) _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Runar Helle Sent: Thursday, May 24, 2007 5:54 AM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout ** As far as I've understood, "losing" your floating license does not introduce a problem unless there are no free floating licences when you try to perform actions that requires a license. Remedy will simply check for an available license. I'm not sure how that works through the midtier, though (considering potential timeout of session variables, cookies, and other browser related stuff). Runar _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: 24. mai 2007 13:57 To: arslist@ARSLIST.ORG Subject: FW: Floating License Timeout If there is a way via the ARS API to tell if a Floating license has timed out, then Yes it could be done - at least in the Windows User Tool. To do this you would need a console app that would run from an AL that fires every ## minutes. The console app would return something like 'Yes' or 'No' to your AL. The next AL in line would then display a message to the user. I don't have access to Floating licenses - and I couldn't find any on eBay :) If the ARS .Net API does have the capability to detect if a Floating license has expired please let me know. I could create the console app and send it to a couple people to test and then post it. Stephen _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anukampa Malik Sent: Thursday, May 24, 2007 6:45 AM To: arslist@ARSLIST.ORG Subject: Floating License Timeout ** Hi List, It is possible to have a message pop-up when the floating license is timed-out so that the user is aware that he no longer has write license? We are using ARS 5.1.2. Thanks Anukampa DISCLAIMER: ---------------------------------------------------------------------------- ------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ---------------------------------------------------------------------------- ------------------------------------------- __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
