I had sent this almost on COB on Friday so I guess it may have not got as much of an audience as it may on Monday.. so heres my second go.. anyone has faced the problem described below? It looks like a permission issue but I don't seem to be able to figure where. I haven't really worked on this version of Crystal before and it seems to be a completely different beast compared to its predecessors that I have worked on..
What is the error referring to when it says "'Add objects to the folder' (id - 1) for 'Root Folder' (id - 23)". Which root folder is this? the folder that the reports are generated on? If so I have permitted this folder to 'Everyone'. Joe ----- Original Message ---- From: Joe D'Souza <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Friday, June 1, 2007 6:47:57 PM Subject: Running OTB ITSM reports from the web Has anyone got this error when attempting to run the canned OTB reports from the web on Crystal XI and ARS 7.0.1 Patch 002. Failed to process the request!! An error occurred at the server : Sorry, you do not have the right to 'Add objects to the folder' (id - 1) for 'Root Folder' (id - 23). Please contact your system or permissions administrator if you require this right. com.crystaldecisions.sdk.occa.infostore.internal.x: An error occurred at the server : Sorry, you do not have the right to 'Add objects to the folder' (id - 1) for 'Root Folder' (id - 23). Please contact your system or permissions administrator if you require this right. cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:An error occurred at the server : Sorry, you do not have the right to 'Add objects to the folder' (id - 1) for 'Root Folder' (id - 23). Please contact your system or permissions administrator if you require this right. The server supplied the following details: [.\infoobjhelper.cpp : 4221] Joe ____________________________________________________________________________________ Never miss an email again! Yahoo! Toolbar alerts you the instant new Mail arrives. http://tools.search.yahoo.com/toolbar/features/mail/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"