This is something new to version 7 when you do a modify all. I have not reported it since it has not caused me major problems so far. It may be a bug since when you do a, modify all, all of the fields are blanked out as expected. It seems as if the lastest version does not hold the data as before.
-----Original Message----- From: Jase Brandon <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Mon, 4 Jun 2007 4:05 pm Subject: Modify All Nulls Description Field = Possible Bug? ** Hello All, Help Desk 7.0.02 When just discovered that when I perform a modify all operation on Case, I get "ARERR [326] Required field cannot be reset to a NULL value : 240000007" 240000007 is the Description Field. I logged Active Links/Filters and saw nothing in the log that would set the Description field to Null. Has anyone else had this problem? I already submitted this to support, but have heard nothing back from them. (surprise) Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
